HOUSING SECTOR

Accent Group Performance Index

An evidence-led view of how Accent Group performs for residents.

COMING SOON

About Accent Group

Accent Group is a housing association providing affordable homes across England. Its services include rented housing, shared ownership and independent living schemes. It operates across 62 local authority areas in the east, south east, north west and north east of England.

Landlord type Housing association
RSH registration L4511 — Accent Group Limited
Homes owned 19,875 homes — 2025 statistical data return
Homes managed Data being verified
Operating area East, south east, north west and north east of England — 62 local authority areas

Senior leadership

Chief Executive Officer Nick Apetroaie
Board Chair Nigel Wright
Chief Financial Officer and Company Secretary Kirsty Spark
Executive Director of Assets and Compliance Conan McKinley
Executive Director of Development and Sales Steve Morris
Executive Director of People, Culture and Transformation Debbie Hinbest
Executive Director Customer Experience Dean Anderson

Contact Accent Group

Official routes for residents to contact their landlord, manage their account and raise a complaint.

Telephone
0345 678 0555 Customer services.
Monday to Friday, 8am to 6pm.
Official website
Visit Accent Group
Contact and enquiries
Contact Accent Group
customerservices@accentgroup.org Report urgent repairs by telephone.
Resident account
MyAccount — sign in Check your account balance and pay your rent or charges.
Postal address
Accent Group
3rd Floor, Scorex House
1 Bolton Road
Bradford
West Yorkshire
BD1 4AS
HOUSING SECTOR REPORTING

Latest on Accent Group

Housing Sector reporting and analysis relating to Accent Group.

Accent Housing Leading by Example

Accent Housing Leading by Example

Highlighting compassionate leadership in specialist housing, rural homes at Little Downham and sustainable development at Buttercross Place.

Read the story →

Are you a Accent Group resident with a story to tell?

If you’ve experienced something you think Housing Sector should know about — good or bad — we want to hear from you. Your experience could help us understand what’s really happening for residents.