HOUSING SECTOR

Acis Group Performance Index

An evidence-led view of how Acis Group performs for residents.

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Housing Sector Performance Index
ABOUT THE LANDLORD

About Acis Group

Acis Group is a not-for-profit housing provider headquartered in Gainsborough, Lincolnshire. It provides affordable housing across the East Midlands, Yorkshire and the Humber, alongside community investment, employment, education, training and wellbeing services. Acis also provides student accommodation and develops new affordable homes.

Landlord type Not-for-profit registered housing provider
RSH registration L4229 — Acis Group Limited
Homes owned 6,782 homes — RSH 2025 statistical data return.
Latest stock report 6,954 homes, including shared ownership — Acis 2025/26 annual report.
Homes managed Data being verified. A separate managed stock figure has not been confirmed.
Operating area East Midlands, Yorkshire and the Humber
LEADERSHIP

Senior leadership

Chief Executive Greg Bacon
Board Chair Peter Noble
RESIDENT INFORMATION

Contact Acis Group

Official routes for residents to contact their landlord, manage their tenancy, report repairs and make complaints.

Telephone
0800 027 2057 General enquiries, repairs and support services. Emergency repairs can also be reported using this number.
Email
info@acisgroup.co.uk
Official website
Visit Acis Group
Contact and enquiries
Contact Acis General enquiries, rent payments, repair enquiries and support services.
Resident account
MyAcis resident portal Manage your tenancy, report repairs, check your rent balance and update details.
Complaints
Feedback and complaints Acis accepts complaints by telephone, email, online channels, MyAcis and in person. Residents can also contact the Housing Ombudsman Service.
Postal address
Acis Group Limited
Acis House
57 Bridge Street
Gainsborough
Lincolnshire
DN21 1GG
HOUSING SECTOR REPORTING

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Housing Sector reporting and analysis relating to Acis Group.

Acis Group reporting

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