HOUSING SECTOR

Amplius Performance Index

An evidence-led view of how Amplius performs for residents.

COMING SOON

ABOUT THE LANDLORD

About Amplius

Amplius is a charitable housing association formed in December 2024 following the merger of Grand Union Housing Group and Longhurst Group. Operating across the Midlands, East and South East of England, it provides social and affordable rented housing, shared ownership, housing for older people, supported accommodation and care services. Its activities include housing management, repairs, investment in existing homes and new housing development.

Landlord type Charitable housing association

RSH registration 5060 — Amplius Living

Homes owned 38,671 units — group accounts at 31 March 2025. Includes social housing, leasehold, market rent and other accommodation categories.

Homes managed 39,141 units of managed accommodation at 31 March 2025, including 470 units managed for others. Group accounts figure; includes owned accommodation.

Operating area Midlands, East and South East England, across approximately 60 local authority areas.

LEADERSHIP

Senior leadership

Chief Executive Julie Doyle

Board Chair Emma Killick

Deputy Chief Executive Rob Griffiths

Chief Operations Officer Phil Hardy

Chief Development & Commercial Officer Marcus Keys

Chief Information Officer Guv Dhaliwal

Chief People & Governance Officer Lynn Stubbs

RESIDENT INFORMATION

Contact Amplius

Official routes for residents to contact their landlord, manage their account and raise a complaint.

Telephone

0800 111 4013 Customer enquiries and repairs.
Legacy Grand Union contact centre:
Monday, Tuesday, Thursday and Friday, 8.45am–5pm.
Wednesday, 10.30am–5pm.
Emergency repairs can be reported outside these hours using the same number. Legacy Longhurst residents should check their dedicated contact arrangements.

Official website

Visit Amplius

Contact and enquiries

Contact Amplius Amplius currently directs residents to dedicated contact arrangements for former Grand Union and Longhurst Group homes. Use the official contact page to find the correct team for repairs, tenancy enquiries and other resident services.

Resident account

My.Amplius — access and support Online account access, rent balances, payments and tenancy services. Available functions may vary according to the resident's legacy landlord.

Complaints

Complaints process Select the relevant complaints route for former Grand Union or Longhurst Group residents. Amplius operates a formal complaints process and publishes its complaints policy.

Postal address

Amplius Living
K2
Timbold Drive
Kents Hill
Milton Keynes
MK7 6BZ
Registered office. Residents should confirm the correct correspondence address for their tenancy.

HOUSING SECTOR REPORTING

Latest on Amplius

Housing Sector reporting and analysis relating to Amplius.

Amplius reporting

Relevant Housing Sector stories and analysis will appear here as this profile develops.

COMING SOON

Are you a Amplius resident with a story to tell?

If you’ve experienced something you think Housing Sector should know about — good or bad — we want to hear from you. Your experience could help us understand what’s really happening for residents.

Share your story with Housing Sector →