HOUSING SECTOR

Ashton Pioneer Homes Performance Index

An evidence-led view of how Ashton Pioneer Homes performs for residents.

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Housing Sector Performance Index
ABOUT THE LANDLORD

About Ashton Pioneer Homes

Ashton Pioneer Homes is an independent, community-based housing association providing social and affordable rented homes in Ashton-under-Lyne, Tameside. It provides housing management, repairs and maintenance, resident engagement and a 24-hour neighbourhood service.

Landlord typeIndependent, non-profit community-based housing association
RegistrationAshton Pioneer Homes Limited — Regulator of Social Housing: L4199
Society number7660 — charitable Community Benefit Society
Homes owned931 homes at 31 March 2026: 901 social rent and 30 affordable rent homes
Homes managed931 homes under management in total at 31 March 2026. The accounts stock table identifies no additional homes managed for other owners.
Operating areaAshton-under-Lyne, Tameside, Greater Manchester
Regulatory statusRegistered provider of social housing
LEADERSHIP

Senior leadership and board

Chief Executive and Company SecretaryPeter Marland
Director of AssetsRob Bywater
Interim Director of ResourcesHilda Kaponda
Executive AssistantLucy Cain
Services ManagerNicola Willis
Assets ManagerPaul Parlby
Finance ManagerMichelle Barnes
ChairChristian Price
Deputy ChairAmanda Harris
Board MemberCouncillor Andrew McLaren
Board MemberJanet Winrow
Board MemberUstar Miah
Board MemberJohn Arden
Board MemberClaire Fouracre
Tenant Board MemberJohn Grace
Board MemberRichard Woolfhall
RESIDENT INFORMATION

Contact Ashton Pioneer Homes

Official routes for residents to contact their landlord, report repairs and make complaints.

Customer enquiries
0161 343 8128Monday, Tuesday, Thursday and Friday, 9.30am–1pm and 2pm–4pm. Wednesday, 9.30am–1pm.
Customer services email
customer-services@aph-ltd.co.uk
Repairs and maintenance
Report a non-emergency repair onlineFor urgent repairs, call customer services during office hours or the 24-hour team outside office hours.maintenance@aph-ltd.co.uk
24-hour service and emergency repairs
0161 339 9377The Neighbourhood Services Team is on site 24 hours a day, seven days a week, including bank holidays.
Tenant portal
Access the APH tenant portal
Complaints and feedback
Make a complaint or give feedback
Resident engagement
community@aph-ltd.co.uk
Contact form
Contact Ashton Pioneer Homes online
Reports and accounts
Financial statements and accounts
Annual reports for tenants
Registered office
Ashton Pioneer Homes Limited
Margaret House
Margaret Street
Ashton-under-Lyne
Tameside
OL6 7TH
Official website
www.ashtonpioneerhomes.co.uk
HOUSING SECTOR REPORTING

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Housing Sector reporting and analysis relating to Ashton Pioneer Homes.

HOUSING SECTOR REPORTING

Ashton Pioneer Homes reporting

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