HOUSING SECTOR

Barnsbury Housing Association Performance Index

An evidence-led view of how Barnsbury Housing Association performs for residents.

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Housing Sector Performance Index
ABOUT THE LANDLORD

About Barnsbury Housing Association

Barnsbury Housing Association is a small, independent housing association established in 1967 to provide affordable rented homes in Islington. It provides general needs housing and independent living accommodation for older residents, alongside repairs, tenancy support and opportunities for residents to influence services.

Landlord typeIndependent, non-profit neighbourhood-based housing association
RegistrationBarnsbury Housing Association — Regulator of Social Housing: L2518
Society number18135R — charitable registered society
Homes owned299 social rented homes plus 1 investment property at 31 March 2025, according to the latest published financial statements
Homes managedThe accounts report 300 properties in management, including the investment property. No additional homes managed for other owners are separately identified.
Operating areaIslington, London, including Barnsbury and Highbury
Regulatory statusRegistered provider of social housing
LEADERSHIP

Senior leadership and board

Chief Executive OfficerSusan French
Operations DirectorCheryl Whittle
Director of FinanceLynsey Van Aswegen
Head of OperationsAsif Mahmood
Head of Contracts and ComplianceRikki Burt
Head of GovernanceLiz Meneghello
ChairRichard Hill
Chair, Audit, Finance and Risk CommitteeLiz Curran
Board Member Responsible for ComplaintsKenny Johnson
Resident Board MemberJanice Walsh
Resident Board MemberRachel Adelson-Kettle
Board MemberMicah Gold
Board MemberMatthew Smith
Board MemberBen Kelly
Board MemberAndrew Edkins
RESIDENT INFORMATION

Contact Barnsbury Housing Association

Official routes for residents to contact their landlord, report repairs and make complaints.

Customer enquiries
020 7704 2324Monday–Friday, 9.30am–1pm and 2pm–5.30pm. Closed for a team meeting every second Tuesday, 11am–12 noon.
Email
info@barnsbury.org
Repairs and maintenance
repairs@barnsbury.org
Report a repair onlineUrgent repairs during office hours can be reported on the main telephone number.
Out-of-hours emergency repairs
0300 131 7300Monday–Friday, 5.30pm–9.30am, and throughout weekends and bank holidays. Service provided by Islington & Shoreditch Housing Association.
Complaints and feedback
Complaints information and contact routes
Contact form
Contact Barnsbury Housing Association online
Resident information
Rent, repairs, support and resident services
Reports and accounts
Annual reports, financial statements and board summaries
Barnsbury Mews resident office
49 Lofting Road
London
N1 1ES
Registered office
Barnsbury Housing Association
4–6 Colebrooke Place
London
N1 8HZ
Official website
barnsbury.org
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Housing Sector reporting and analysis relating to Barnsbury Housing Association.

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