HOUSING SECTOR

BHT Sussex Performance Index

An evidence-led view of how BHT Sussex performs for residents.

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Housing Sector Performance Index
ABOUT THE LANDLORD

About BHT Sussex

BHT Sussex is a housing association and charity working across Sussex to tackle homelessness and its causes. Formerly known as Brighton Housing Trust, it provides affordable and supported housing alongside homelessness prevention, housing advice, mental health services, addiction recovery and opportunities for work and learning.

Landlord typeIndependent, non-profit housing association and homelessness charity
RegistrationBHT Sussex — Regulator of Social Housing: H1696
Company and charityCompany 01618610 — registered charity 284839
Homes owned447 units at 31 March 2025: 441 directly managed owned units and 6 units managed by other trusts
Homes managed314 units managed for other owners. Total directly managed accommodation: 755 units. Total owned and/or managed portfolio: 761 units at 31 March 2025.
Operating areaBrighton & Hove, East Sussex and West Sussex, including Eastbourne and Hastings
Regulatory statusRegistered provider of social housing
LEADERSHIP

Senior leadership and board

Chief ExecutiveDavid Chaffey
Director of Finance & ResourcesSunil Desai
Director of Advice and Support ServicesNikki Homewood
Director of Mental Health and Support ServicesRachael Kenny
Director of People, Learning and Health and SafetyDaniel O’Connell
Head of Business DevelopmentJo Berry
Head of Health and SafetyAmanda Hand
Head of Asset ManagementGraham Towse
Chair of the Board of TrusteesJon Rosser
Chair, Finance, Audit and Risk CommitteeAndrew Rose
Chair, Operations and Personnel CommitteeMelanie Davis
Trustee; Board Member Responsible for ComplaintsSarah Butler
Trustee; Board Health and Safety LeadPaul Featherstone
Trustee; Board Safeguarding LeadAngeline Walker
TrusteeSimone Brown
TrusteeMary Davies
TrusteeLee Davies
TrusteeHelen Evans
TrusteeGerry Main
TrusteeLawrence Santcross
TrusteeArmelle Guillet
RESIDENT INFORMATION

Contact BHT Sussex

Official routes for residents to contact their landlord, report repairs and make complaints.

Housing services
01323 340018
mytenancy@bht.org.uk
Repairs during office hours
01323 340018 — option 1Monday–Friday, 9am–5pm.repairs@bht.org.uk
Repair reporting and information
Out-of-hours gas and central heating repairs
0330 002 1169Sureserve — emergency gas boiler and central heating repairs.
Out-of-hours fire alarm and emergency lighting faults
01323 729420Eastbourne Alarms — fire alarms, alarm faults, smoke detectors and emergency lighting.
Other out-of-hours emergency repairs
07493 223016Redman Howard — other emergency repairs, lock changes and lost keys.
MyTenancy account
Access your tenancy accountCheck rent statements and report non-emergency repairs. Contact Housing Services if you need help accessing your account.
Complaints and compensation
Complaints process and compensation information
Tenant information
Housing services and tenant information
Head office and general enquiries
01273 645400
enquiries@bht.org.uk
Contact options
Housing, advice and support service contacts
Reports and accounts
Annual reviews, financial statements and publications
Registered office
BHT Sussex
144 London Road
Brighton
BN1 4PH
Official website
www.bht.org.uk
HOUSING SECTOR REPORTING

Latest on BHT Sussex

Housing Sector reporting and analysis relating to BHT Sussex.

HOUSING SECTOR REPORTING

BHT Sussex reporting

Relevant Housing Sector stories and analysis will appear here as this profile develops.

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