The Big ASB Question
When the warnings don't work, what happens next? Using a case involving Platform Housing, Housing Sector examines the impact of persistent antisocial behaviour on residents, the challenges facing housing associations and the difficult question of how far landlords should — and could — go to resolve it.
Southern Housing — DARVO, Lawfare and a Disregard for the Facts
Southern Housing issued warnings to a resident without adequately investigating allegations against him or following safeguards in its own policies, the Housing Ombudsman has found. The landlord also failed to demonstrate that it had properly investigated his complaints about staff conduct.
The decision concerns Lee, a Southern Housing resident, who says he has been subjected to a wide
The ASB Issue
Antisocial behaviour (ASB) in social housing is a deeply challenging issue that affects not just individuals but entire communities. It’s a problem that many residents feel powerless to solve, while housing providers often struggle to find effective ways to manage it. As someone who approaches every topic with an open mind and a lack of prior expertise, I’ve learned that the best way to truly understand complex issues like ASB is by talking to people—asking questions, listening to their experiences, and seeking out perspectives from all sides.