Reluctant Heroes
Five people. Five stories. One broken sector.
I’ve said it many times, I never set out to be involved in housing. I certainly didn’t imagine I’d be making podcasts, building websites, or writing about legal cases and service charge scandals. Like so many others, I ended up here because I was backed into a corner. I raised concerns. I was ignored. I spoke louder. I was silenced. And then, like so many others, I refused to stay quiet.
“It's Good to Talk” - The Power of Mediation
The challenges of resident satisfaction and effective communication can sometimes lead to strained relationships and escalating conflicts. Yet, amidst the complexities of managing properties, it's worth revisiting an age-old adage: "It's good to talk.”
This simple phrase encapsulates the essential role that communication and mediation play in resolving disputes and rebuilding trust within the housing sector.