The Service Charge Playbook
There comes a point where the same issues appearing in different places stop looking like coincidence. When missing invoices, rising service charges, delayed responses, and legal escalation all begin to mirror each other across landlords, the question shifts. This is no longer about individual failures. It is about whether there is a system at work — one that tenants and residents have been calling out for some time, but which the housing establishment refuses to acknowledge.
Understanding the Service Charge Residential Management Code - A Guide for Landlords and Residents
The Service Charge Residential Management Code, now in its third edition and published by the Royal Institution of Chartered Surveyors (RICS), is a vital resource designed to enhance the management of service charges in residential properties in England. This Code is approved by the Secretary of State and outlines best practices that promote transparency, fairness, and accountability between landlords and leaseholders.
This article aims to clarify key aspects of the Code for both landlords and residents, offering insights into their respective roles, rights, and responsibilities.