Southern Housing — DARVO, Lawfare and a Disregard for the Facts
Southern Housing issued warnings to a resident without adequately investigating allegations against him or following safeguards in its own policies, the Housing Ombudsman has found. The landlord also failed to demonstrate that it had properly investigated his complaints about staff conduct.
The decision concerns Lee, a Southern Housing resident, who says he has been subjected to a wide
Rent & Service (miss)charges
Over the past year, numerous UK social housing providers have been implicated in overcharging residents for rent and service charges. These issues have led to significant financial burdens for tenants, prompting widespread frustration and complaints.
Already considered an ever-increasing cost that spirals further out of control year on year, residents now have to question if they are being illegally overcharged or if these costs are simply being mismanaged. One thing we can all ponder is whether this is just the tip of the iceberg.