SLAPPs - Ben Jenkins vs. GreenSquareAccord
A housing association whose failures had already been upheld did not respond with reflection or reform. Instead, the response escalated: communication restrictions, legal threats, court action, and ultimately an arrest.
This is not about one resident. It is about what happens when accountability is replaced with control, and when raising legitimate concerns is met not with answers, but with pressure.
SLAPPs are not just a legal issue. In housing, they carry real consequences. When residents are silenced, problems do not disappear. They remain, often hidden, until they become something far more serious.
This is my experience, now raised in Parliament and recognised beyond it. The question is no longer whether this happened. The question is what the sector does about it.
Data - The Big Risk?
In the digital age, data has become the lifeblood of organisations, enabling personalised services and enhanced customer experiences. However, with this great reliance on data comes the inherent risk of data breaches and compromise of sensitive information. Housing associations, responsible for providing safe and secure homes, are not immune to this threat. Recent incidents have raised critical questions about the impact, prevention measures, and risks faced by both providers and residents.
Risk of Merging
In recent years, we have seen a trend of UK housing associations merging to form larger providers. While the aim of these mergers is often to improve efficiency, increase resources, and deliver better services to tenants, there are also significant pitfalls to consider.
The Messiah Complex, and the Missionary Position.
Does the housing sector have a ‘messiah complex’? Shared owner, Ben Jenkins, explains why he’s fed up with the missionary position…