HOUSING SECTOR

Cambridge Housing Society Performance Index

An evidence-led view of how Cambridge Housing Society performs for residents.

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Housing Sector Performance Index
ABOUT THE LANDLORD

About Cambridge Housing Society

Cambridge Housing Society (CHS), also trading as CHS Group, is an independent charitable housing association founded in 1927. It provides affordable rented and shared ownership homes, supported housing, housing for older people and community support services. Its homes are concentrated in Cambridge, South Cambridgeshire, East Cambridgeshire and Huntingdonshire.

Landlord type Independent charitable housing association; registered community benefit society
Registration The Cambridge Housing Society Limited — Regulator of Social Housing: L0992; community benefit society: 10457R
Homes owned Data being verified — separate ownership total
Homes managed Data being verified — separate management total
Stock overview Around 3,000 homes owned and managed combined — RSH judgement, June 2026. The published summary does not give a separate owned/managed split.
Operating area Cambridgeshire and neighbouring counties, principally Cambridge, South Cambridgeshire, East Cambridgeshire and Huntingdonshire
Regulatory grades C2 / G1 / V1 — inspection judgement published 24 June 2026.
LEADERSHIP

Senior leadership

Chief Executive Chris Harris
Board Chair Martin Wheatley
RESIDENT INFORMATION

Contact Cambridge Housing Society

Official routes for residents to contact their landlord, report repairs, manage their tenancy and make complaints.

Telephone
0300 111 3555 Monday to Friday, 9am–5pm, except bank holidays. For repairs, select option 1 for heating or hot water, option 2 for other repairs, or option 3 for emergency repairs outside office hours.
Email
info@chsgroup.org.uk
Official website
Visit Cambridge Housing Society
Contact and enquiries
Contact Cambridge Housing Society
Repairs
Report a repair
Complaints
Make a complaint CHS operates a two-stage complaints process. If you remain dissatisfied after its final response, you can refer your complaint to the Housing Ombudsman Service.
Postal address
CHS Group
Endurance House
Vision Park
Chivers Way
Histon
Cambridge
CB24 9ZR
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Housing Sector reporting and analysis relating to Cambridge Housing Society.

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