HOUSING SECTOR

Christian Action Housing Association Performance Index

An evidence-led view of how Christian Action Housing Association performs for residents.

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Housing Sector Performance Index
ABOUT THE LANDLORD

About Christian Action Housing Association

Christian Action Housing Association is a charitable housing association operating in the North London boroughs of Enfield, Barnet, Haringey and Waltham Forest. It provides rented homes for individuals and families, retirement living, supported accommodation for young people, keyworker housing and low-cost home ownership.

Landlord type Non-profit housing association; exempt charity and community benefit society
Registration Christian Action (Enfield) Housing Association Limited — Regulator of Social Housing: LH0676; registered society: 23577R
Homes owned 1,399 at 31 March 2026 — 2025/26 Financial Statements, note 4
Homes managed 55 managed for other landlords at 31 March 2026; 1,454 owned and managed combined — 2025/26 Financial Statements, note 4
Operating area Enfield, Barnet, Haringey and Waltham Forest, North London
Regulatory grades G2 / V2 — judgement published 25 February 2026. Consumer standards not yet assessed in this judgement.
LEADERSHIP

Senior leadership

Chief Executive Aniekan Umoren
Director of Finance and IT Izzet Dizdar
Head of Business Support Chris Shemelides
Head of Finance Matthew Nicol
Head of IT John Milosovici
Head of Housing and Community Services Jessica Brett
Board Chair Aaron John
RESIDENT INFORMATION

Contact Christian Action Housing Association

Official routes for residents to contact their landlord, report repairs, manage their tenancy and make complaints.

Telephone
01992 765 900 Office hours are Monday to Friday, 9am–5pm. Listen to the telephone options to reach the appropriate department. Arrange an appointment before visiting the office.
Email
info@christianaction.org.uk
Official website
Visit Christian Action Housing Association
Contact and enquiries
Contact Christian Action Housing Association
Repairs
Report a repair Repairs can also be reported through the tenant portal, by telephone or by emailing assetadmin@christianaction.org.uk.
Complaints
Make a complaint Follow the landlord’s published complaints policy. Christian Action is a member of the Housing Ombudsman Service, which can offer advice and consider unresolved complaints after the landlord’s final response.
Postal address
Christian Action Housing Association
Benedict House
61 Island Centre Way
Enfield
EN3 6GS
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