Clarion Housing Performance Index
An evidence-led view of how Clarion Housing performs for residents.
Latest on Clarion Housing
Housing Sector reporting and analysis relating to Clarion Housing.
DARVO in Action
A Clarion resident’s experience of repairs, complaints, communication restrictions and what happens when the resident gradually becomes the focus of the complaint.
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Data – The Big Risk?
Housing Sector examines data security across social housing, including the cyberattack that disrupted Clarion’s systems and the risks faced by residents.
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Rent & Service (miss)charges
Housing Sector examines rent and service-charge problems, including a Clarion resident who received a substantial refund after being overcharged for maintenance.
Read the story →Latest on Clarion Housing
Housing Sector reporting and analysis relating to Clarion Housing.
Data – The Big Risk?
Housing Sector examines cybersecurity and resident data, including the impact of the 2022 cyberattack on Clarion Housing and its residents.
Read story →
Rent & Service (miss)charges
Housing Sector looks at rent and service-charge problems, including a Clarion resident who received thousands of pounds back after being overcharged.
Read story →More on Clarion Housing
New Housing Sector reporting on Clarion Housing will be published here shortly.
Are you a Clarion Housing resident with a story to tell?
If you’ve experienced something you think Housing Sector should know about — good or bad — we want to hear from you. Your experience could help us understand what’s really happening for residents.