HOUSING SECTOR

Delta Housing Performance Index

An evidence-led view of how Delta Housing performs for residents.

COMING SOON

About Delta Housing

Delta Housing is a not-for-profit housing association formed through the merger of CHP and Estuary in 2026. It owns and manages over 17,000 homes across Essex and neighbouring counties, including homes for social and affordable rent. Its services also include shared ownership, leasehold management, sheltered housing, and specialist housing with care and support. Delta is a Community Benefit Society, reinvesting its income in homes, services and communities.

Landlord type Not-for-profit housing association; Community Benefit Society
Registration Delta Housing Limited — RSH registration L4331
Former names Chelmer Housing Partnership (CHP) and Estuary Housing Association
Homes owned 15,126 social homes — 2026 statistical data return, reported by RSH in July 2026
Homes managed Data being verified — a separate managed total has not been confirmed
Operating area Essex and neighbouring counties
Regulatory grades G1 / V2 — interim judgement, 29 July 2026. Consumer standards not yet assessed.

Senior leadership

Chair of the Board Ian Green OBE
Chief Executive Officer Paul Edwards
Chief Operating Officer Rachel Hadley
Chief Financial Officer Neil Perrins
Chief People and Resources Officer Michael Hadjimichael
Interim Director of Transformation Tamsin Anastasi-Pace
Director of Repairs and Maintenance Michael Brymer
Interim Director of Finance Graham Gregg
Director of Specialist Housing Helen Gregory
Director of Growth and Partnerships Fiona Hollingsworth
Director of Governance Jeremy Jacobs
Director of Assets and Compliance Thomas Kearney
Director of People Jo Newell
Director of Customer Services Isabel Varey

Contact Delta Housing

Official routes for residents to contact their landlord, report repairs, manage their tenancy and make complaints. While Delta brings its services together, please use the route for your former CHP or Estuary home.

Official website
www.deltahousing.org.uk
Contact and enquiries
Choose your resident contact route
Former CHP homes — telephone
0300 555 0500 Monday to Friday, 8am–5pm, excluding bank holidays. Use the same number outside these hours for emergency repairs.
Former CHP homes — online enquiries
Contact form and resident account
Former CHP homes — repairs
Repairs and home improvements
Former CHP homes — complaints
Complaints and compliments
Former Estuary homes — telephone
0300 304 5000 General enquiries.
Former Estuary homes — email
info@estuary.co.uk
Former Estuary homes — repairs
0808 169 1969 Emergency repairs: 24 hours. Other repairs: Monday to Friday, 8am–5pm, excluding public holidays. Repairs information
Former Estuary homes — complaints
Feedback, compliments and complaints
Postal address
Delta Housing
Myriad House
33 Springfield Lyons Approach
Chelmsford
CM2 5LB
HOUSING SECTOR REPORTING

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Housing Sector reporting and analysis relating to Delta Housing.

Delta Housing reporting

Relevant Housing Sector stories and analysis will appear here as this profile develops.

COMING SOON

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