Number of homes: Around 24,000
CEO: Colette McKune MBE
Website: www.forhousing.co.uk
Areas of operation: Fylde, Knowsley, Oldham, Salford, Cheshire West and Chester
About
ForHousing is a housing association managing around 24,000 homes across the North West, with stock in Fylde, Knowsley, Oldham, and Salford. It also delivers housing management services and a homelessness support service on behalf of Cheshire West and Chester Council, under the brand forfutures. ForHousing presents itself as focused on quality homes, strong relationships, and building services that meet local needs.
Performance & Accountability
ForHousing is regulated by the Regulator of Social Housing (code L4528). In October 2022, it was rated G2 for governance and V1 for viability following an In-Depth Assessment. The regulator noted it was investigating governance concerns that could affect compliance with the Governance and Viability Standard, with a further judgement pending. The organisation remains financially viable. Ombudsman complaints have included cases around roof repairs, boiler noise, and complaints handling.
Strategic Direction
The association’s strategy includes investment in existing stock, delivery of new affordable homes, and continued partnership working with Cheshire West and Chester Council. Its long-term goal is to balance housing provision with community support services, tackling both housing need and homelessness.
Resident Experience
ForHousing emphasises quality relationships with residents, but Ombudsman cases show challenges around repairs, communication, and complaints handling. Common themes include delayed responses to repairs and service communication, reflecting wider sector issues.
At a glance
Homes: 24,000 across the North West
Governance/Viability: G2/V1 – governance under review, financially viable
Focus: Affordable housing, stock investment, homelessness services
Key identity points: Strategic partnership with Cheshire West and Chester Council, operates forfutures, under governance investigation