HOUSING SECTOR

Glebe Housing Association Performance Index

An evidence-led view of how Glebe Housing Association performs for residents.

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Housing Sector Performance Index
ABOUT THE LANDLORD

About Glebe Housing Association

Glebe Housing Association provides affordable retirement housing at Bencurtis Park in West Wickham. Residents live independently in rented apartments or leasehold bungalows within a community offering shared facilities, social activities and an on-site Resident Services team available 24 hours a day.

Landlord typeNon-profit housing association providing retirement housing
RegistrationGlebe Housing Association Limited — Regulator of Social Housing L0664
Society number19874R — registered society
Homes owned143 rented homes at 31 March 2026 — 141 social rented homes for older people and two non-social rented homes, according to the RSH 2026 statistical return.
Leasehold homes65 social leasehold homes recorded separately at 31 March 2026. These are leasehold properties served by the association, rather than additional rented homes. The combined rented and leasehold portfolio totals 208 homes.
Homes managedThe RSH return records all 141 social rented homes as directly managed, with none managed for other owners and none managed by other organisations, at 31 March 2026.
Operating areaBencurtis Park, West Wickham, in the London Borough of Bromley
ServicesRetirement apartments for rent and leasehold bungalows for people over 65, with a Resident Services team on site around the clock, repairs and maintenance, communal facilities and social activities.
LEADERSHIP

Senior leadership and board

Chief ExecutivePatricia Goan
Head of FinanceAdrian Follis
Chair of the BoardMichael Rourke
Vice Chair; Chair, Audit and Risk CommitteeJames Smith
Chair, Governance and People CommitteeFinlay Curror
Board Member; Governance and People CommitteePerry Davies
Board Member; Audit and Risk CommitteeNicolas Martin
Board Member; Audit and Risk CommitteeJinal Shah
Board MemberAnnabel Bird
Board MemberSamantha Connell
Board Member; Governance and People CommitteeAnna Bennett
Board MemberPaul Jennings
Board Member; Audit and Risk CommitteeRoger McDonald
Audit and Risk Committee Co-opteeSobia Sheikh
RESIDENT INFORMATION

Contact Glebe Housing Association

Official contact routes for residents, leaseholders and people enquiring about a home at Bencurtis Park.

General enquiries
020 8777 1122Office hours are Monday–Friday, 9am–5pm.
Email
reception@glebeha.org.uk
Non-urgent repairs
maintenance@glebeha.org.ukYou can also telephone the office during opening hours.
Emergency repairs outside office hours
Notify the duty warden using your resident call system. A member of the Resident Services team is on site 24 hours a day, 365 days a year.
Housing, lettings and sales
Housing enquiries and contact formContact the office for information about rented apartments and leasehold bungalows.
Resident hub
Resident handbooks, repairs responsibilities and policiesPublic information and downloads for tenants and leaseholders.
Complaints and feedback
Complaints information, policy and performance reportsContact reception by telephone or email to raise a concern.
Performance information
Repairs, safety, complaints and service performance
Reports and accounts
Annual reports, financial accounts and resident newsletters
Office address
Glebe Housing Association Limited
Glebe House, Bencurtis Park
Corkscrew Hill
West Wickham
Kent
BR4 9QD
Official website
www.glebehousingassociation.co.uk
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