HOUSING SECTOR

GCHA Performance Index

An evidence-led view of how GCHA performs for residents.

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Housing Sector Performance Index
ABOUT THE LANDLORD

About GCHA

Gravesend Churches Housing Association (GCHA) is an independent housing association providing affordable homes in Kent. Founded in 1964 by local churches, it provides rented homes for individuals, families and older people across Gravesham, Dartford and Maidstone. Its work includes housing management, repairs, improvements to existing homes and support to help residents sustain their tenancies.

Landlord typeIndependent, non-profit housing association with charitable status
RegistrationGravesend Churches Housing Association Limited — Regulator of Social Housing LH0870
Society number16849R — community benefit society with charitable status
Homes owned612 accommodation units at 31 March 2026 — 577 social housing units, including 32 supported housing units, plus 35 market rent properties.
Management arrangements32 of the owned units are managed by other organisations — 17 by Clarion Housing Association and 15 by KASBAH. These are included in the 612 total and are not additional homes managed for other owners.
Operating areaGravesham, Dartford and Maidstone in Kent
ServicesSocial and affordable rented housing, supported housing through partner organisations, market rent, repairs and maintenance, tenancy support and resident involvement
LEADERSHIP

Senior leadership and board

Interim Chief ExecutiveBob Heapy
Director of Corporate ServicesMorenike Ajayi
Director of OperationsLeanne Donald-Whitney
Chair of the BoardMarie Li Mow Ching
Board Member; Chair, Audit and Risk CommitteeChris Starke
Board MemberAbay Aromire
Board MemberBrian Horton
Board Member; Audit and Risk Committee MemberPaul Sylva
Board MemberRoselyn Unegbu
Independent Audit and Risk Committee MemberAndrew Pert
RESIDENT INFORMATION

Contact GCHA

Official contact routes for GCHA residents and people looking for housing information.

General enquiries
01474 369 830
Email
general@gcha.org.uk
Repairs and maintenance
Request a repairCall 01474 369 830 or use the online repairs form.
Emergency repairs — including out of hours
01474 369 830Emergency repairs can be reported 24 hours a day. For heating or hot water problems, call this number and select option 1 for Robert Heath.
MyGCHA resident portal
MyGCHA information and account registrationManage rent, request repairs and contact the team online. Contact GCHA by phone or email to verify your details and receive access instructions.
Complaints and feedback
Comments and complaintsUse the online form, call the office or email general@gcha.org.uk.
Contact options
Visit the contact page
Reports and accounts
Annual reports, financial statements and policies
Registered office
Gravesend Churches Housing Association Limited
14 London Road
Northfleet
Kent
DA11 9JQIn-person contact is available weekdays, 9am–5pm.
Official website
www.gcha.org.uk
HOUSING SECTOR REPORTING

Latest on GCHA

Housing Sector reporting and analysis relating to GCHA.

HOUSING SECTOR REPORTING

GCHA reporting

Relevant Housing Sector stories and analysis will appear here as this profile develops.

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