HOUSING SECTOR

Greenhill Housing Association Performance Index

An evidence-led view of how Greenhill Housing Association performs for residents.

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Housing Sector Performance Index
ABOUT THE LANDLORD

About Greenhill Housing Association

Greenhill Housing Association (GHHA) provides affordable housing in London and the South East, with a particular focus on older people and independent living. Founded in 1964 as Harrow Churches Housing Association, it adopted its current name in 2023. Rickmansworth Churches Housing Association transferred into Greenhill on 1 May 2025. Its services include housing management, repairs, home improvements and support for resident involvement.

Landlord typeIndependent, non-profit housing association and exempt charity
RegistrationGreenhill Housing Association — Regulator of Social Housing L0923
Society number17410R — registered community benefit society
Previous nameHarrow Churches Housing Association — renamed Greenhill Housing Association on 1 October 2023
Homes owned471 social housing units at 31 March 2026, all held freehold. This includes two homes owned by Greenhill but managed by another organisation.
Homes managed14 units managed for other owners at 31 March 2026. The combined owned and managed portfolio is 485 units. The two owned homes managed by ZigZag are already included in the 471 ownership figure; the 14 externally owned homes are managed through the Rentplus arrangement.
Operating areaLondon and the South East, with owned homes in Harrow, Hillingdon, Hounslow, Buckinghamshire and Three Rivers
ServicesIndependent living for people aged over 55, extra care housing, supported housing, general needs rented homes, Rentplus rent-to-buy housing, repairs and resident engagement
LEADERSHIP

Senior leadership and board

Chief ExecutiveCraig Glasper
Director of FinanceTracey Baldwin
Director of Housing and Customer ExperienceSteven Peach
Interim Director of Asset ManagementGlen Finch
Chair of the BoardGary Seabourne
Vice Chair; Chair, Housing CommitteePaul Lautman
Chair, Property CommitteeShuab Mirza
Chair, Finance, Audit and Risk CommitteeCarla King
Tenant Board MemberSylvia James
Board MemberRob Brown
Board MemberCharles Hayward
Board MemberIlona Cristea
RESIDENT INFORMATION

Contact Greenhill Housing Association

Official contact routes for tenants and people looking for housing information.

Customer enquiries
020 8424 2776Monday–Friday, 9am–5pm.
Email
info@ghha.co.uk
Repairs and maintenance
Repairs information and reportingReport repairs by calling 020 8424 2776 or speaking to a member of staff. Telephone emergency repairs rather than emailing them.
Out-of-hours emergency repairs
020 3747 9523Use this separate number for emergency repairs outside office hours.
Complaints and compliments
Make a complaint or give a complimentOnline form with an option to upload supporting documents and images.
Contact options
Contact form and office details
Reports and accounts
Annual reports, financial statements and resident publications
Head office
Greenhill Housing Association
Ground Floor, Ewart House
9 Richards Close
Harrow
HA1 2BE
Official website
www.ghha.co.uk
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