HOUSING SECTOR

Harrogate Housing Association Performance Index

An evidence-led view of how Harrogate Housing Association performs for residents.

COMING SOON
Housing Sector Performance Index
ABOUT THE LANDLORD

About Harrogate Housing Association

Harrogate Housing Association provides affordable homes for local people in Harrogate and nearby villages. Founded in 1968 as Harrogate Families Housing Association, it offers rented and shared ownership housing alongside a local tenancy and repairs service.

Landlord typeIndependent non-profit housing association
RegistrationHarrogate Housing Association Limited — Regulator of Social Housing registration L2188
Society number18925R — registered society under the Co-operative and Community Benefit Societies Act 2014
Homes owned288 rented and shared ownership homes at 31 March 2026, including 26 shared ownership homes and 10 Applegarth homes held on a long lease. The regulatory return separately records 3 social leasehold interests.
Homes managed33 homes managed for Harrogate Flower Fund Homes at 31 March 2026. Of Harrogate Housing Association’s own homes, 12 were managed by other bodies. Total owned and/or managed was 321 homes, excluding the 3 separate leasehold interests.
Operating areaThe former Harrogate district in North Yorkshire, including Harrogate and surrounding villages
ServicesAffordable rented housing, shared ownership, repairs, tenancy management, income and benefits support, and a Helping Hand Fund for residents in financial hardship
LEADERSHIP

Senior leadership and board

Chief Executive and SecretarySteven Brook
Operations ManagerAngela Aldis
Finance OfficerKaren Radford
Chair of the BoardDavid Smith
Board MemberJoanna Chambers
Board MemberLiz Jones
Board Member; Chair, Customer Liaison CommitteeCarmen McCormack
Board MemberSue Missin
Board MemberKirsty Withers
RESIDENT INFORMATION

Contact Harrogate Housing Association

Official contact routes for residents, shared owners and people seeking housing information.

Resident enquiries
01423 884018
Email
info@hhal.org.uk
Office opening hours
Monday and Friday, 9am–12pm and 2pm–5pm.
Tuesday, 2pm–5pm.
Thursday, 9am–12pm.
Closed Wednesday.
Report a repair
Repairs reporting and informationReport repairs by phone, email or through the website contact form.
Emergency repairs
01423 884018Call for emergency repairs. Use the emergency repairs page for the landlord’s guidance.
Emergency repairs guidance
Emergency repair information
Complaints and feedback
Contact form and complaints informationThe complaints policy is available on the Our Policies page.
Resident policies
Policies and procedures
Reports and accounts
Accounts and performance reports
Resident support
Help with money, benefits and your tenancy
Registered office
Harrogate Housing Association Limited
10 High Street
Harrogate
North Yorkshire
HG2 7HY
Official website
www.hhal.org.uk
HOUSING SECTOR REPORTING

Latest on Harrogate Housing Association

Housing Sector reporting and analysis relating to Harrogate Housing Association.

HOUSING SECTOR REPORTING

Harrogate Housing Association reporting

Relevant Housing Sector stories and analysis will appear here as this profile develops.

COMING SOON
View all Harrogate Housing Association stories →

Are you a Harrogate Housing Association

resident with a story to tell?

If you’ve experienced something you think Housing Sector should know about — good or bad — we want to hear from you. Your experience could help us understand what’s really happening for residents.

Share your story with Housing Sector →