HOUSING SECTOR

Hornsey Housing Trust Performance Index

An evidence-led view of how Hornsey Housing Trust performs for residents.

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Housing Sector Performance Index
ABOUT THE LANDLORD

About Hornsey Housing Trust

Hornsey Housing Trust provides affordable housing for older people in Haringey. Founded in 1933 by Margaret Hill, it offers general needs homes, sheltered housing and supported accommodation, helping residents remain independent and connected to their community.

Landlord typeIndependent non-profit housing association specialising in housing for older people
RegistrationHornsey Housing Trust Limited — Regulator of Social Housing registration L0719
Society number11578R — registered under the Co-operative and Community Benefit Societies Act 2014
Homes owned386 accommodation units at 31 March 2026, comprising 219 general needs homes and 167 supported or sheltered housing units
Management arrangements374 owned units directly managed by the Trust and 12 owned units managed by other organisations at 31 March 2026. The 12 are included in the 386 total.
Operating areaLondon Borough of Haringey, particularly Hornsey, Crouch End and Tottenham
ServicesRented housing for people aged 45 and over, sheltered and supported housing, repairs, tenancy sustainment, welfare checks and activities for older residents
Applying for a homeVacancies are filled through nominations from Haringey Council. The Trust does not accept direct housing applications.
LEADERSHIP

Senior leadership and board

Chief Executive and Company SecretaryEuan Barr
Director of Finance and ITLisa Boursnell
Head of Housing, Support and EngagementRosie Butt
Head of PropertyAidan Heed
Chair of the BoardSusan Faridi
Deputy ChairIan Roberts
Chair, Audit and Risk CommitteeMatthew Bolwell
Chair, People and Governance CommitteeDawn Matthews
Chair, Tenant Quality Assurance CommitteeLinmora Blair
Board MemberJessica Bembridge
Board MemberRebekah Ryder
Board MemberRaymond Hylton
Board MemberGeorge Ellis
Board MemberNatalie Carter
Board MemberDillan Blake-Smith
RESIDENT INFORMATION

Contact Hornsey Housing Trust

Official contact routes for residents, applicants and people seeking support.

Resident enquiries
020 8340 6374Monday–Friday, 9am–5pm.
Email
admin@hornseyht.co.ukTelephone for urgent matters rather than waiting for an email response.
Repairs and emergency repairs
020 8347 2204Call for urgent or emergency repairs. The same number is published for out-of-hours emergency repairs.
Repairs reporting
Contact page and online repairs formUse the online form linked from this page for non-urgent repairs.
Repairs responsibilities
Repairs and maintenance information
Complaints and feedback
How to make a complaintComplaints can be made in person, by phone, in writing or by email.
Housing applications
Applying for a home and transfersContact Haringey Council about joining its housing register.
Support services
Housing and support information
Reports and accounts
Financial statements, tenant reports and performance information
Registered office
Hornsey Housing Trust Limited
62 Mayfield Road
London
N8 9LP
Official website
hornseyht.co.uk
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