HOUSING SECTOR

Housing Plus Group Performance Index

An evidence-led view of how Housing Plus Group performs for residents.

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Housing Sector Performance Index
ABOUT THE LANDLORD

About Housing Plus Group

Housing Plus Group provides affordable housing, care and support across Shropshire, Staffordshire and Telford & Wrekin. The group expanded through its merger with The Wrekin Housing Group on 6 January 2025. Housing services are delivered through Homes Plus and Wrekin, alongside specialist care, supported housing and retirement living services.

Landlord type Non-profit housing association group; registered society and exempt charity
Registration Regulator of Social Housing: L4491 · Registered society: 30224R
Homes owned 33,170 housing properties across the group at 31 March 2026
Homes managed 34,424 housing units at 31 March 2026, including 1,222 non-social leasehold properties and 32 units managed for others. The reported total includes care-home bedspaces.
Operating area Shropshire, Staffordshire and Telford & Wrekin
Regulatory grades G1 governance · V2 financial viability — interim grades, 25 June 2025. Consumer grade not yet assessed.
LEADERSHIP

Senior leadership

Group Chief Executive Wayne Gethings
Interim Chief Financial Officer Richard Nowell
Executive Director of Customer Experience David Wells
Executive Director of Investment and Growth David Hall
Executive Director of Integration and Change Jan Lycett
Executive Director of Care and Support Les Clarke
Company Secretary Angelina Hicklin
Chair Andrew Burns
Senior Independent Director Patrick Ricketts
RESIDENT INFORMATION

Contact Housing Plus Group

Official routes for residents to contact their landlord, report repairs, manage their tenancy and make complaints. Use the service route for your housing provider.

Official website
housingplusgroup.co.uk
Homes Plus enquiries and repairs
0800 007 4567 For tenancy enquiries, rent payments, repairs and emergency repairs.
Wrekin customer enquiries
01952 217100 enquiries@wrekin.com
Wrekin repairs
01952 217217
Homes Plus online account
My Homes Plus Manage rent, update details, view appointments and report non-emergency repairs.
Wrekin resident services
Wrekin website and resident services Access tenancy information, payments, support and the My Wrekin app.
Complaints and feedback
How to make a complaint Homes Plus and group services: feedback@housingplusgroup.co.uk Wrekin, Choices and ShireLiving: complaints@wrekin.com
Contact options and local offices
View official contact details
Registered office
Acton Court
Acton Gate
Stafford
ST18 9AP
HOUSING SECTOR REPORTING

Latest on Housing Plus Group

Housing Sector reporting and analysis relating to Housing Plus Group.

HOUSING SECTOR REPORTING

Housing Plus Group reporting

Relevant Housing Sector stories and analysis will appear here as this profile develops.

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