HOUSING SECTOR

Hull Churches Housing Association Performance Index

An evidence-led view of how Hull Churches Housing Association performs for residents.

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Housing Sector Performance Index
ABOUT THE LANDLORD

About Hull Churches Housing Association

Hull Churches Housing Association, also known as Hull Churches or HCHA, provides rented and shared ownership homes in Hull and the East Riding of Yorkshire. Its housing includes family homes, accommodation for older people and specialist supported housing. It welcomes people of all faiths and none.

Landlord typeIndependent non-profit housing association and exempt charity
RegistrationHull Churches Housing Association Limited — Regulator of Social Housing registration L3305
Society number22797R — registered under the Co-operative and Community Benefit Societies Act 2014
Homes owned492 accommodation units at 31 March 2026, including 17 low cost home ownership homes
Portfolio breakdown219 general needs homes, 44 supported housing units, 204 homes for older people, 8 other social housing units and 17 low cost home ownership homes at 31 March 2026
Management arrangementsThe accounts report 492 units owned and managed. Shared ownership is included in this total; it is not additional housing managed for another owner. No separate third-party management portfolio is identified.
Operating areaKingston upon Hull and adjoining areas of the East Riding of Yorkshire
ServicesSocial rented homes, shared ownership, housing for older people, specialist supported housing, repairs, tenancy support and help with benefits and budgeting
LEADERSHIP

Senior leadership and board

Chief Executive and Company SecretaryElaine Morgan
Deputy Chief ExecutiveLee Westmorland
Finance DirectorAndy Pyke
Chair of the BoardJill Hellings
Board MemberStuart Whyte
Board MemberFaye Williams
Board MemberAndrew Thompson
Board MemberSteven Brook
Board MemberKellie Lemonidis
Board MemberSimon Warwick
RESIDENT INFORMATION

Contact Hull Churches Housing Association

Official contact routes for tenants, shared owners and housing applicants.

Resident enquiries
01482 210842Monday–Friday, 9am–5pm.
Email
info@hcha.co.ukFor general enquiries.
Report a repair
Repair reporting and contact informationCall 01482 210842 to report a repair.
Out-of-hours emergency repairs
01482 210842Call the same number outside office hours and follow the prompts for emergency repairs.
Repairs and maintenance
Repairs responsibilities and planned maintenance
Complaints and feedback
Complaints guidance and feedback formComplaints can be made by phone, email, post, in person or through the website.
Housing applications
Applying for housingSpecialist supported housing requires an appropriate local authority referral.
Reports and accounts
Board information and financial statements
Tenant annual report
Read the annual report to tenants
Office and postal address
Hull Churches Housing Association Limited
Studio 701
17 Princess Street
Hull
HU2 8BJ
Office visits are by appointment only.
Official website
www.hcha.co.uk
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