HOUSING SECTOR

Keelman Homes Performance Index

An evidence-led view of how Keelman Homes performs for residents.

COMING SOON

ABOUT THE LANDLORD

About Keelman Homes

Keelman Homes is a charitable housing provider established in 2009 to provide affordable homes across Gateshead. It offers affordable rented housing, shared ownership and Rent to Buy, develops new homes and brings empty properties back into use. It works with Karbon Homes to provide resident services, including repairs and maintenance.

Landlord typeNon-profit registered provider and charitable company

RegistrationKeelman Homes Limited — Regulator of Social Housing number 4647

Company and charityCompany number 06972673; registered charity number 1133321

Homes owned305 social housing units at 31 March 2026 — 283 rented homes and 22 shared ownership homes, according to the RSH Statistical Data Return.

Rented housingThe 283 rented homes comprise 275 Affordable Rent general needs units, 4 Affordable Rent supported housing or housing for older people units, and 4 intermediate rent units. The small-provider return does not separately identify self-contained homes and bedspaces within supported housing.

Homes managedNo social rented or shared ownership homes reported as managed for other owners at 31 March 2026. Karbon Homes provides services under a partnership arrangement.

Leasehold housing2 additional social leasehold homes reported separately at 31 March 2026, outside the 305 rented and shared ownership units.

Operating areaGateshead borough, Tyne and Wear

ServicesAffordable rent, shared ownership, Rent to Buy, housing management, repairs, resident support and affordable housing development

LEADERSHIP

Senior leadership and board

Managing DirectorAnne-Marie Pearce

Financial ControllerPaul Barrow

Operations ManagerAggie Kelsey

Board MemberTom Winter

Board MemberRhiannon Piasecki

Board MemberCouncillor Gavin Brierley

Board MemberCrystal Hicks

Board MemberMark Proud

RESIDENT INFORMATION

Contact Keelman Homes

Contact Keelman Homes for general enquiries. Repairs are provided through its partner Karbon Homes.

General enquiries

0191 432 5820

Email

enquiries@keelmanhomes.org

Repairs and maintenance

Keelman Homes repairs informationKeelman directs residents to Karbon Homes for repair reporting.Report a repair through Karbon Homes

Emergency repairs, including out of hours

0808 164 0111Karbon Homes accepts emergency repair calls at any time. Telephone for an emergency rather than using an online request.

Complaints and feedback

Comments, compliments and complaintsYou can contact Keelman directly on 0191 432 5820. Its website also provides the Karbon complaints route.

Resident information

Advice and guidance for your home

Financial support

Help with money and household costsInformation about Gateshead’s free Money Max advice service and how to request support.

Reports and performance

Annual reports and performance information

Office

Keelman Homes Limited
Offices 19–20
Gateshead International Business Centre
Mulgrave Terrace
Gateshead
Tyne and Wear
NE8 1AN

Contact details

Official contact page

Official website

keelmanhomes.org

HOUSING SECTOR REPORTING

Latest on Keelman Homes

Housing Sector reporting and analysis relating to Keelman Homes.

HOUSING SECTOR REPORTING

Keelman Homes reporting

Relevant Housing Sector stories and analysis will appear here as this profile develops.

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