HOUSING SECTOR

Leeds Federated Housing Association Performance Index

An evidence-led view of how Leeds Federated Housing Association performs for residents.

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Housing Sector Performance Index
ABOUT THE LANDLORD

About Leeds Federated

Leeds Federated Housing Association provides affordable rented homes, shared ownership and supported housing across Leeds City Region and surrounding areas. Its services include housing for older people, neighbourhood and tenancy support, repairs, new homes and help with benefits, money and debt.

Landlord typeNon-profit charitable housing association, trading as Leeds Federated
RegistrationLeeds Federated Housing Association Limited — Regulator of Social Housing LH0989
Society number21457R — registered society under the Co-operative and Community Benefit Societies Act 2014
Homes owned4,244 social rental units and 507 shared ownership homes at 31 March 2026. The rental figure includes supported housing bedspaces and care home places.
Wider portfolioThe 2025/26 accounts report 4,856 properties at 31 March 2026. This includes 85 non-social rental properties and 20 leasehold properties, alongside the social rental and shared ownership stock.
Management arrangementsAt 31 March 2026, 214 owned social rental units and 62 owned non-social rental units were managed by other organisations. These are included in the owned stock figures.
Operating areaPrimarily Leeds City Region, including Leeds, Wakefield, Kirklees and North Yorkshire
Regulatory statusG1 governance and V2 financial viability — RSH judgement published 17 December 2025. That judgement does not award a consumer grade.
LEADERSHIP

Senior leadership and board

Chief ExecutiveMatthew Walker
Director of Finance and ITJason Ridley
Director of Neighbourhoods and Customer ExperienceMichelle Collins
Director of Assets and DevelopmentMark Donnachie
Company SecretaryMegan Henderson
Chair of the BoardChris Simpson
Chair, Audit and Risk CommitteeDavid Royston
Chair, Governance and Remuneration CommitteeKirsty Spark
Chair, Customer Experience CommitteeSteve Dungworth
Board Member with responsibility for complaintsCharlotte Green
Board MemberSteve Hepworth
Board MemberHelen Ball
Board MemberNaseer Ahmed
RESIDENT INFORMATION

Contact Leeds Federated

Official contact routes for tenants, shared owners and people looking for a home.

Customer enquiries
0113 386 1000Monday–Friday, 9am–5pm, excluding bank holidays and the Christmas break.
Email
hello@leedsfed.com
Repairs and maintenance
How to report a repairReport routine repairs by phone, email or through My Account. Use the phone number for an emergency.
Out-of-hours emergency repairs
0113 386 1000The same number connects residents to the emergency repairs service outside normal office hours.
My Account
Log in or register for My AccountAccess your tenancy account and submit non-emergency repair requests.
Complaints and feedback
Make a complaint or give feedbackYou can also contact Leeds Federated by phone, email or letter.
Money Matters
Benefits, money and debt supportFree, confidential and impartial support. Ask for the Money Matters team on 0113 386 1000.
Face-to-face support
Housing Hub informationMonthly Housing Hub at Age UK Leeds, Bradbury Building, Mark Lane, Leeds LS2 8JA. Check current dates and call to book an appointment.
Contact options
Contact page and online enquiry form
Latest annual report
Read the 2025/26 annual report
Financial statements
Read the 2025/26 accounts
Correspondence address
Leeds Federated Housing Association
The Tannery
91 Kirkstall Road
Leeds
LS3 1HSThis address is for correspondence only.
Official website
www.lfha.co.uk
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