HOUSING SECTOR

Lincolnshire Housing Partnership Performance Index

An evidence-led view of how Lincolnshire Housing Partnership performs for residents.

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Housing Sector Performance Index
ABOUT THE LANDLORD

About Lincolnshire Housing Partnership

Lincolnshire Housing Partnership (LHP) is a charitable housing association providing affordable rented homes, shared ownership and specialist accommodation across Lincolnshire. Its homes are concentrated along the county's east coast, with more than three quarters in or near Boston and Grimsby. Services include repairs, neighbourhood management, tenancy support and telecare.

Landlord type Charitable community benefit society; not-for-profit housing association
Registration Regulator of Social Housing: 4877 · Registered society: 7748
Homes owned 12,193 social housing properties and 5 market-rent properties at 31 March 2026. The accounts separately list 365 leasehold properties. Social housing includes 363 low-cost home ownership properties.
Homes managed No additional properties managed for others are reported in the March 2026 stock table. LHP separately reports 59 owned properties managed by or leased to other organisations.
Operating area Lincolnshire, particularly Boston, Grimsby and the east coast
Regulatory grades C2 consumer · G1 governance · V2 financial viability. Latest judgement: 29 October 2025; consumer grade retained from the October 2024 inspection.
LEADERSHIP

Senior leadership

Chief Executive Officer Simon Parkes
Executive Director of Governance & Regulation; Company Secretary Nicola Ebdon
Executive Director of Customers Mark Coupland
Executive Director of Finance David Smith
Executive Director of Property Charlotte Johnson
Corporate Head of Customers John O'Hanrahan
Director of Property Danny Wyer
Corporate Head of Risk & Assurance Emily McKenna
Corporate Head of Finance Katie North
Corporate Head of Data & Technology Frank Manoharan
Corporate Head of Governance & Regulation; Deputy Company Secretary Jess Hyland
Corporate Head of Talent & Culture Kat Tindall
Chair Anthony Read
RESIDENT INFORMATION

Contact Lincolnshire Housing Partnership

Official routes for residents to contact their landlord, report repairs, manage their tenancy and make complaints.

Official website
lincolnshirehp.com
Customer enquiries
0345 604 1472 Monday–Friday, 8.30am–5.30pm, excluding bank holidays.
Email
info@lincolnshirehp.com
Online account
MyLHP Access your account, check your rent and report repairs.
Report a repair
Repairs and maintenance Report repairs through MyLHP, the online form or the customer services telephone number.
Out-of-hours emergencies
0345 604 1472 Use the telephone service for emergency repairs outside normal opening hours.
Complaints and feedback
Make a complaint Includes the complaints form, procedure and information about the customer experience team.
Other contact options
Contact LHP Includes live chat, WhatsApp, online enquiries and specialist service contacts.
Registered office
Cartergate House
26 Chantry Lane
Grimsby
North East Lincolnshire
DN31 2LJ
HOUSING SECTOR REPORTING

Latest on Lincolnshire Housing Partnership

Housing Sector reporting and analysis relating to Lincolnshire Housing Partnership.

HOUSING SECTOR REPORTING

Lincolnshire Housing Partnership reporting

Relevant Housing Sector stories and analysis will appear here as this profile develops.

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