HOUSING SECTOR

Livv Housing Group Performance Index

An evidence-led view of how Livv Housing Group performs for residents.

COMING SOON
Housing Sector Performance Index
ABOUT THE LANDLORD

About Livv Housing Group

Livv Housing Group is a charitable housing association operating across the North West of England, with most of its homes in Knowsley. It provides social and affordable rented housing, supported housing, homes for older people and low-cost home ownership, alongside services supporting residents and communities. Repairs and maintenance are delivered through Livv Maintenance.

Landlord type Charitable housing association and registered society
Registration Regulator of Social Housing: LH4343. Registered society: 007773.
Homes owned 13,290 at 31 March 2026: 12,827 low-cost rental homes and 463 low-cost home ownership homes.
Homes managed The published stock disclosure describes the 13,290 homes as owned and managed. A separate total for homes managed on behalf of others is not provided.
Operating area Knowsley, Sefton, West Lancashire, Halton, St Helens and Liverpool.
Regulatory grades C1 / G2 / V2 — Regulator of Social Housing judgement, 24 June 2026.
LEADERSHIP

Senior leadership

Group Chief Executive Sharon Marsh
Executive Director of Finance, Risk and Performance Mark Bradshaw
Executive Director of Customer Lisa Olsen
Executive Director of Property Laura Johnson
Executive Director of Resources Helen Ward
Director of Assets Kate Meredith
Director of Livv Maintenance George Phillips
Chair Philip Raw
RESIDENT INFORMATION

Contact Livv Housing Group

Official routes for residents to contact their landlord, report repairs, manage their tenancy and make complaints.

Customer enquiries
0151 290 7000
Email
contactcentre@livvhousinggroup.com
Repairs and maintenance
Report or manage a repair Use the official repairs page for reporting forms and current emergency contact instructions.
Online account
Sign in to Livv Online
Complaints and feedback
Make a complaint or give feedback
Contact options
Visit the contact page
Registered office
Lakeview
Kings Business Park
Prescot
Merseyside
L34 1PJ
Official website
livvhousinggroup.com
HOUSING SECTOR REPORTING

Latest on Livv Housing Group

Housing Sector reporting and analysis relating to Livv Housing Group.

HOUSING SECTOR REPORTING

Livv Housing Group reporting

Relevant Housing Sector stories and analysis will appear here as this profile develops.

COMING SOON
View all Livv Housing Group stories →

Are you a Livv Housing Group resident with a story to tell?

If you’ve experienced something you think Housing Sector should know about — good or bad — we want to hear from you. Your experience could help us understand what’s really happening for residents.

Share your story with Housing Sector →