HOUSING SECTOR

North Devon Homes Performance Index

An evidence-led view of how North Devon Homes performs for residents.

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Housing Sector Performance Index
ABOUT THE LANDLORD

About North Devon Homes

North Devon Homes (NDH) is a not-for-profit housing association formed through a transfer of council homes in 2000. It provides social and affordable rented housing, shared ownership and independent living for older residents. Its resident services include repairs and money advice.

Landlord typeCharitable housing association and parent of Anchorwood Limited, its property development subsidiary
RegistrationNorth Devon Homes — Regulator of Social Housing LH4249, company 03674687 and registered charity 1164142
Social homes owned3,331 at 31 March 2026, including 90 low-cost home ownership units and 10 social rented homes managed by others.
Other homes and managementAt 31 March 2026, the accounts also list 16 homes managed for other owners, 9 market-rent homes and 94 leasehold properties. The total across all categories was 3,450.
Operating areaNorth Devon district and Torridge, Devon
Regulatory statusG1 governance and V2 financial viability confirmed in November 2025. C1 consumer grade from the August 2024 inspection.
LEADERSHIP

Senior leadership and board

Chief ExecutiveMartyn Gimber
Director of NeighbourhoodsMarc Rostock
Finance DirectorPhilippa Butler
Chair of the BoardJohn Creswell
Senior Independent DirectorJane Wynne
Chair, Group Audit and Risk CommitteeBen Wilson
Chair, Group Remuneration and People CommitteeHelen Pennack
Vice Chair, Group Audit and Risk CommitteeSarah O’Neill
Board Member and IT ChampionJames Goss
Board Member and Chair of Anchorwood LimitedMike Day
Board Member and Health and Safety ChampionMike Victory-Rowe
Board Member and Complaints ChampionSharon Woods
Board MemberZara Hyde OBE
RESIDENT INFORMATION

Contact North Devon Homes

Official contact routes for tenants, leaseholders and shared owners.

Customer Care
01271 312 500Monday–Friday, 8.30am–5pm, excluding bank holidays.
Email
customercare@ndh-ltd.co.uk
Non-emergency repairs
Report a repair onlineYou can also call Customer Care.
Emergency repairs
01271 312 500Call this number during office hours.
Out-of-hours emergency repairs
0800 917 0619 or 01271 312 522
Rent payments
Ways to pay your rent
Complaints and feedback
Complaints, compliments and feedback
Contact options
Contact North Devon Homes
Reports and accounts
Strategy, performance and financial statements
Head office
North Devon Homes
Westacott Road
Barnstaple
Devon
EX32 8TAMake an appointment before visiting if you need to see a member of staff.
Official website
www.ndh-ltd.co.uk
HOUSING SECTOR REPORTING

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Housing Sector reporting and analysis relating to North Devon Homes.

HOUSING SECTOR REPORTING

North Devon Homes reporting

Relevant Housing Sector stories and analysis will appear here as this profile develops.

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