HOUSING SECTOR

Northamptonshire Rural Housing Association Performance Index

An evidence-led view of how Northamptonshire Rural Housing Association performs for residents.

COMING SOON
Housing Sector Performance Index
ABOUT THE LANDLORD

About Northamptonshire Rural Housing Association

Northamptonshire Rural Housing Association (NRHA) provides affordable rented and shared ownership homes in rural Northamptonshire. Midlands Rural Housing delivers housing management, development, repairs and customer care under contract. NRHA has its own board.

Landlord typeIndependent not-for-profit rural housing association with charitable rules
RegistrationNorthamptonshire Rural Housing Association Limited — Regulator of Social Housing L3981
Society number27416R — registered society under the Co-operative and Community Benefit Societies Act 2014
Social homes owned416 at 31 March 2026, comprising 357 low-cost rented homes and 59 shared ownership homes.
Homes managed for others184 social homes at 31 March 2026, comprising 164 low-cost rented homes and 20 shared ownership homes. The regulator’s return records 600 social homes managed in total, including NRHA’s own homes.
Operating areaRural communities in West Northamptonshire and North Northamptonshire
Regulatory statusRegistered with the Regulator of Social Housing. No individual grades are published.
LEADERSHIP

Midlands Rural Housing management team and NRHA board

Managing Director, Midlands Rural HousingRichard Mugglestone
Maintenance and Contracts ManagerMichael Abell
Area Housing ManagerMark Boon
Development Services ManagerNeil Gilliver
Communications and Engagement ManagerJo Haigh
Customer and Business Support ManagerSue Haywood
Chair of the BoardDarren Paterson
Resident Board MemberPam Booker
Board MemberWes Boswell
Board MemberWendy Herdman
Board MemberRachel Danemann
Board MemberAine Cooper
Board MemberSue Davis
Board MemberCharlie Fitzgerald
Board MemberGareth Lugar-Mawson
Board MemberIan Harmer
RESIDENT INFORMATION

Contact Northamptonshire Rural

Official contact routes for tenants and shared owners.

Customer Care
0300 1234 009Monday–Friday, 9am–5pm.
Email
enquiries@midlandsrural.org.uk
Routine repairs
How to report a repair
Emergency repairs
0300 1234 009Call the same number out of hours. If the main number is unavailable outside office hours, call 01452 922 927.
Damp and mould
Report damp, mould or condensation
MyHomeOnline
Log in or registerManage your account, make a payment or report a non-emergency repair.
Complaints
How to make a complaint
Reports and accounts
Annual reports and financial accounts
Postal address
Memorial House
Stenson Road
Coalville
Leicestershire
LE67 4JP
Official website
www.northamptonshirerha.org.uk
HOUSING SECTOR REPORTING

Latest on Northamptonshire Rural Housing Association

Housing Sector reporting and analysis relating to Northamptonshire Rural Housing Association.

HOUSING SECTOR REPORTING

Northamptonshire Rural Housing Association reporting

Relevant Housing Sector stories and analysis will appear here as this profile develops.

COMING SOON
View all Northamptonshire Rural Housing Association stories →

Are you a Northamptonshire Rural Housing Association

resident with a story to tell?

If you’ve experienced something you think Housing Sector should know about — good or bad — we want to hear from you. Your experience could help us understand what’s really happening for residents.

Share your story with Housing Sector →