HOUSING SECTOR

Onward Homes Performance Index

An evidence-led view of how Onward Homes performs for residents.

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About Onward Homes

Onward Homes is a not-for-profit housing association providing rented homes, housing for older people, supported housing and home ownership options. Part of Onward Group, it operates across the North West and East Midlands, with communities in Lancashire, Greater Manchester, Merseyside and Cheshire.

Landlord type Not-for-profit housing association
RSH registration 4649 — Onward Group Limited
Homes owned 30,261 — group figure, 2025 statistical data return
Homes managed Data being verified
Operating area North West England and the East Midlands

Senior leadership

Chief Executive Sandy Livingstone
Board Chair Tim Johnston
Executive Director of Finance Danielle James
Interim Executive Director of Operations Emma Wilson
Executive Director of Asset Compliance & Repairs Andy Adderley
Interim Executive Director of Growth Stephen Heverin
Executive Director of People, Communications & Wellbeing Jackie Carter

Contact Onward Homes

Official routes for residents who need to contact Onward Homes.

Telephone
0300 555 0600 Monday–Friday, 8am–6pm, except Wednesday, 10am–6pm. Emergency repairs and out-of-hours antisocial behaviour reports use the same number.
Official website
Visit Onward Homes
Leaseholders and shared owners
homeownership@onward.co.uk
Resident account
Sign in to My Onward
Registered office
Onward
Renaissance Court
2 Christie Way
Didsbury
Manchester
M21 7QY
HOUSING SECTOR REPORTING

Latest on Onward Homes

Housing Sector reporting and analysis relating to Onward Homes.

Onward Homes reporting

Relevant Housing Sector stories and analysis will appear here as this profile develops.

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Are you a Onward Homes resident with a story to tell?

If you’ve experienced something you think Housing Sector should know about — good or bad — we want to hear from you. Your experience could help us understand what’s really happening for residents.