HOUSING SECTOR

PHA Homes Performance Index

An evidence-led view of how PHA Homes performs for residents.

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Housing Sector Performance Index
ABOUT THE LANDLORD

About PHA Homes

PHA Homes is an independent charitable housing association based in Petersfield. Established in 1974 and formerly known as Petersfield Housing Association, it provides affordable rented housing, shared ownership, homes for older people and supported housing for people with learning difficulties. Most of its homes are in East Hampshire, close to its Petersfield office.

Landlord typeIndependent, non-profit charitable housing association
RegistrationPHA Homes Ltd · Regulator of Social Housing number L0244 · Registered society number 20803R
Social homes owned320 at 31 March 2026, comprising 307 rental homes/units and 13 shared ownership homes
Housing managementOf the 307 rental units owned, PHA directly managed 303 and other organisations managed four. PHA also managed 12 rental homes for other owners at 31 March 2026
Other housingSeparately reported at 31 March 2026 were 19 social leasehold properties and one non-social rental home. These are additional to the 320 owned social rental and shared ownership homes/units
Operating areaPetersfield and surrounding communities, principally East Hampshire
ServicesHousing management, repairs and maintenance, tenancy support, money advice and signposting, adaptations, resident involvement and community partnerships
Information checked11 November 2026

Senior leadership

Chief ExecutiveLinda Wallace
Head of FinanceClaire Corney
Interim Head of HousingJohn Clark
Head of PropertyMatt Alexander

Housing, repairs and finance team

Repairs & Compliance SurveyorDave Silvester
Repairs & Housing Co-ordinatorCarolyn Brickell
Property & Compliance AdministratorsJessica Allcock and Samantha Fletcher
Housing OfficersEleanor Dorn and Megan Sheehan
Housing AssistantViolet Simms
Finance AssistantCaroline Rudkin

Board of Management

ChairSteve Dennis
Vice ChairJane Cox
Audit & Risk Committee ChairKalwant Grewal
Resident Board MemberKerry Lockyer
Board MembersJohn Craven, Sarah David, Trish Driver, Melissa Lacide and Nicola Paul
Executive Board MemberLinda Wallace
RESIDENT CONTACTS

Contact PHA Homes

Use the main telephone number for urgent problems. Routine repairs can be requested through the resident portal or the online repair form.

Main telephone
01730 263589
Email
admin@phahomes.co.uk
Emergency repairs out of hours
01730 263589PHA publishes the same number for urgent assistance outside office hours. Call for an emergency rather than submitting an online repair request.
Report a routine repair
Online repair request
Resident portal
Log in or registerAccess your account and request repairs.
Complaints and feedback
Complaints and complimentsYou can complain by telephone, email, through the portal, in writing or in person.
Office
PHA Homes
32 Dragon Street
Petersfield
Hampshire
GU31 4JJUsual opening hours are 9am–5pm Monday to Thursday and 9am–4pm Friday. The office is open to visitors on Monday, Wednesday and Friday.
Official website
www.phahomes.co.uk
Reports and policies
Key documents and publications
HOUSING SECTOR REPORTING

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Housing Sector reporting and analysis relating to PHA Homes.

HOUSING SECTOR REPORTING

PHA Homes reporting

Relevant Housing Sector stories and analysis will appear here as this profile develops.

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