Housing Sector Podcast #25 – Passing the Baton with Simon Bernstein from Empathy Transformation

Housing Sector Podcast: Simon Bernstein on empathy in customer service, fixing “accidental manager” issues, and creating a customer-focused housing culture.

Housing Sector Podcast Episode #26 The Cost of Honesty in Housing

Housing Sector Podcast Episode #24 — "Maybe Size Does Matter" with Sharon Brady-Wardrope

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