Stephen Day returns to the Housing Sector Podcast with an extraordinary update from Royal Artillery Quays in Woolwich. Residents say they have spent years raising concerns about serious fire-safety and construction defects, including missing fire doors and failures in internal fire compartmentation. Yet Stephen says the evidence they have repeatedly presented has been denied, dismissed or ignored. In this episode we discuss the Royal Borough of Greenwich, the Building Safety Regulator, London Fire Brigade, the Ombudsman and the wider system residents are expected to rely upon when something goes wrong.