HOUSING SECTOR
St Basils Performance Index
An evidence-led view of how St Basils performs for residents.
COMING SOON
ABOUT THE LANDLORD
About St Basils
St Basils works with young people aged 16–25 who are homeless or at risk of homelessness. It combines supported accommodation with prevention, advice and practical support to help young people find and keep a home, develop independent living skills and move into education, training or work.
Landlord typeNon-profit housing association and youth homelessness charity
RegistrationSt Basil’s — Regulator of Social Housing H3994
Company and charityCompany limited by guarantee 03964376; registered charity 1080154
Accommodation owned594 social rented units owned and directly managed at 31 March 2026 — 186 general needs and 408 supported housing. Regulatory ownership includes accommodation held under leases.
Accommodation managed125 supported housing units managed for other owners. Total owned and/or managed at 31 March 2026 was 719; the annual accounts describe these as bedspaces, rather than 719 separate houses.
Operating areaWest Midlands, including Birmingham, Coventry, Sandwell, Solihull, Warwickshire and North Worcestershire
ServicesSupported accommodation, homelessness prevention and advice, family mediation, supported lodgings, Nightstop, tenancy support and help with education, training and employment
Resident voiceYouth Advisory Board and resident representatives; two Board places designated for young people
LEADERSHIP
Senior leadership and board
Chief Executive; Executive DirectorMarsha Blake
Director of Finance and Company SecretaryZoë Rossi-O’Callaghan
Director of HousingJas Sidhu
Director of Income Generation and Value CaptureBarrie Hodge
Director of ProgressionLouise Bourne
Head of ICTMandy Blizard
Head of Human ResourcesVeronica Leigh-Hanson
Head of FinanceHilary Ishiwu
Head of Quality Standards and RSMChantel Edwards
Chair; Member Responsible for ComplaintsFeizal Hajat OBE
Vice Chair; Senior Independent Director; Chair, Business Support and Audit CommitteeHelen Bates
Chair, Service Delivery and Development CommitteeNimmi Patel
DirectorJon Wood
Nominated DirectorThe Very Reverend Matt Thompson
DirectorNil Neale
Director; Designated Safeguarding Board MemberKelly Cassells
Co-opted DirectorEthan Meddoms
Co-opted DirectorStephen Chance
RESIDENT INFORMATION
Contact St Basils
Official contact routes for residents and young people seeking housing advice. Details checked on 4 November 2026.
General enquiries
0121 772 2483Head office and Birmingham accommodation enquiries during usual office hours.Email
info@stbasils.org.ukResident repairs and urgent problems
Find your project’s contact detailsAsk your project staff or housing worker for the repair reporting and out-of-hours arrangements for your accommodation. A central emergency repair number was not verified on the public website.Birmingham Youthline
0300 303 0099youthline@stbasils.org.ukHousing advice and homelessness help for young people in Birmingham. Text NEED ST BASILS to 62277.
Birmingham Youth Hub
St Basils CentreHeath Mill Lane
Birmingham
B9 4AXMonday, Tuesday, Thursday and Friday, 9am–5pm; Wednesday, 1pm–5pm.
Homeless tonight in Birmingham
Aged 16–17 — 0121 675 4806Aged 18+ — 0121 303 2296Out-of-hours homelessness assistance through local authority services. These are not resident repair lines.
Help in other areas
Choose your location for housing adviceReferral and emergency homelessness contacts vary by area.Complaints and feedback
feedback@stbasils.org.ukComplaint form, policy and reportsThe complaints page also provides a separate antisocial behaviour reporting form.
Head office and correspondence
71–75 Allcock StreetDeritend
Birmingham
B9 4DY
Registered office
Heath Mill LaneDeritend
Birmingham
B9 4AX
Reports and accounts
Annual accounts, tenant satisfaction and policiesOfficial website
stbasils.org.ukHOUSING SECTOR REPORTING
Latest on St Basils
Housing Sector reporting and analysis relating to St Basils.
St Basils reporting
Relevant Housing Sector stories and analysis will appear here as this profile develops.
COMING SOON
Are you a Islington and St Basils resident with a story to tell?
If you’ve experienced something you think Housing Sector should know about — good or bad — we want to hear from you. Your experience could help us understand what’s really happening for residents.