Watmos Community Homes Performance Index
An evidence-led view of how Watmos Community Homes performs for residents.
About Watmos Community Homes
Watmos Community Homes is a not-for-profit housing association providing social housing in Walsall, West Midlands, and Lambeth, London. Its distinctive approach to resident involvement includes local tenant management and resident participation in governance and service scrutiny. Its activities include housing management, repairs, maintenance, improvements to existing homes and community investment.
Senior leadership
Contact Watmos Community Homes
Official routes for residents to contact their landlord, manage their account and raise a complaint.
Monday to Friday, 9am–5pm.
Out-of-hours emergency repairs: 08000 662 742
info@watmos.org.uk Residents can make enquiries by telephone, email or online form. In-person appointments and local estate surgeries are also available.
Submit a complaint online
info@watmos.org.uk Complaints can be made online, by email, telephone, post or in person. Watmos operates a two-stage formal complaints procedure. Residents can contact the Housing Ombudsman for independent support.
116–120 Lichfield Street
Walsall
West Midlands
WS1 1SZ London office:
163–165 Lambeth Walk
Kennington
London
SE11 6EE
Latest on Salix Homes
Housing Sector reporting and analysis relating to Salix Homes.
Salix Homes reporting
Relevant Housing Sector stories and analysis will appear here as this profile develops.
Are you a Watmos Community Homes resident with a story to tell?
If you’ve experienced something you think Housing Sector should know about — good or bad — we want to hear from you. Your experience could help us understand what’s really happening for residents.