A housing association whose failures had already been upheld did not respond with reflection or reform. Instead, the response escalated: communication restrictions, legal threats, court action, and ultimately an arrest.

This is not about one resident. It is about what happens when accountability is replaced with control, and when raising legitimate concerns is met not with answers, but with pressure.

SLAPPs are not just a legal issue. In housing, they carry real consequences. When residents are silenced, problems do not disappear. They remain, often hidden, until they become something far more serious.

This is my experience, now raised in Parliament and recognised beyond it. The question is no longer whether this happened. The question is what the sector does about it.