HOUSING SECTOR

Notting Hill Genesis Performance Index

An evidence-led view of how Notting Hill Genesis performs for residents.

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HOUSING SECTOR REPORTING

Latest on Notting Hill Genesis

Housing Sector reporting and analysis relating to Notting Hill Genesis.

Rent and Service misscharges

Rent & Service (miss)charges

Housing Sector examines rent and service-charge problems across social housing, including incorrect estimates and billing issues affecting Notting Hill Genesis residents.

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Tough at the Top?

Tough at the Top?

Housing Sector examines leadership and accountability across social housing, including governance, leadership changes and regulatory failings at Notting Hill Genesis.

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More on Notting Hill Genesis

New Housing Sector reporting on Notting Hill Genesis will appear here as further stories are published.

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About Notting Hill Genesis

Notting Hill Genesis is a registered non-profit housing provider operating predominantly in London. It provides affordable housing, supported housing, shared ownership and other housing services across the capital and surrounding areas.

Landlord type Registered non-profit provider
RSH registration 4880
Homes Around 67,500 owned or managed
Operating area Predominantly London

Senior leadership

Interim Chief Executive Helen Evans
Group Board Chair Brendan Sarsfield

Contact Notting Hill Genesis

Official routes for residents who need to contact Notting Hill Genesis.

Customer Service Centre
020 3815 0000
Complaints
Make a complaint complaints@nhg.org.uk
Registered office
Bruce Kenrick House
2 Killick Street
London
N1 9FL

Are you a Notting Hill Genesis resident with a story to tell?

If you’ve experienced something you think Housing Sector should know about — good or bad — we want to hear from you. Your experience could help us understand what’s really happening for residents.