HOUSING SECTOR

Southern Housing Performance Index

An evidence-led view of how Southern Housing performs for residents.

COMING SOON

About Southern Housing

Southern Housing is a registered social housing provider operating across London, the South East and other areas. It owns 68,824 homes and manages 72,031 homes.

Landlord type Registered non-profit provider
RSH registration 5171
Homes owned 68,824
Homes managed 72,031
Operating area London, South East and other areas

Senior leadership

Chief Executive Paul Hackett CBE
Chair Trudi Elliott
Asset Management & Sustainability Dr Karin Stockerl
Development Richard White
Finance Tom Paul
Operations Troy Francis

Contact Southern Housing

Official routes for residents who need to contact Southern Housing.

Customer services
0300 303 1066 Monday to Friday, 9am–5pm
Postal address
Southern Housing
Building 800, Guillat Avenue
Kent Science Park
Sittingbourne
ME9 8GU
HOUSING SECTOR REPORTING

Latest on Southern Housing

Housing Sector reporting and analysis relating to Southern Housing.

Southern Housing — DARVO, Lawfare and a Disregard for the Facts

Southern Housing — DARVO, Lawfare and a Disregard for the Facts

Ombudsman findings, disputed allegations and legal threats raise questions about Southern Housing’s record keeping and its treatment of a resident seeking accountability.

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The truth is out there, here, there and everywhere

The truth is out there, here, there and everywhere

Housing Sector looks at Southern Housing's resident engagement, published performance information and the gap between corporate messaging and residents' experience.

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When the Sector's Own Code Meets Reality

When the Sector's Own Code Meets Reality

A look at accountability, resident engagement and what happens when the housing sector's stated standards are tested against residents' experience.

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Rent and Service miss-charges

Rent & Service (miss)charges

Housing Sector examines rent and service-charge failures, including regulatory findings involving the former Southern Housing Group.

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Are you a Southern Housing resident with a story to tell?

If you’ve experienced something you think Housing Sector should know about — good or bad — we want to hear from you. Your experience could help us understand what’s really happening for residents.