Number of homes: 38,000+
CEO: Ian Wardle
Website: www.a2dominion.co.uk
Areas of operation: London, South East, Wiltshire
About A2Dominion
A2Dominion is a large housing association registered as a charitable community benefit society. Through its main subsidiaries — A2Dominion Homes, A2Dominion South, and A2Dominion Housing Options — the group owns and manages more than 38,000 homes across 79 local authority areas. Its portfolio covers general needs, shared ownership, supported housing, leasehold, private rent, and student/ keyworker accommodation.
The group presents itself as a not-for-profit landlord, reinvesting surpluses into new homes and community programmes, and is also a Homes England investment partner.
Performance & Accountability
In January 2024, the Regulator of Social Housing downgraded A2Dominion’s governance rating from G1 to G3, citing weaknesses in risk management, internal controls, and data quality. Its financial viability grade remains at V2, reflecting reliance on sales income and exposure to wider market risks.
Resident experience continues to be mixed. While A2Dominion highlights investment in new homes, recurring complaints centre on damp and mould, antisocial behaviour, slow repairs, and poor complaint handling. The Housing Ombudsman has issued findings against the group on these themes, pointing to systemic issues rather than isolated failures.
Strategic Direction
For the year ending March 2023, A2Dominion reported turnover of £389.1m and employed around 1,300 staff. It continues to target growth through mixed-tenure development, including affordable rent, shared ownership, and market sale, with ambitions to build several thousand homes over the coming years.
This reliance on development sales helps support finances but raises ongoing questions about whether the group is meeting its social purpose, especially as residents highlight service gaps in existing stock.
Resident Experience
Patterns across Ombudsman rulings and resident feedback show consistent issues in:
Repairs and maintenance, particularly damp and mould.
Handling of antisocial behaviour.
Transparency with leaseholders on cladding and service charges.
Although A2Dominion promotes its reinvestment model and community work, many residents report that achieving even basic service standards often requires escalation or external intervention.
At a glance
Homes: 38,000+
Staff: ~1,300
Governance/Viability: G3 / V2 (2024)
Turnover: £389m (2023)
Fitch credit rating: A