
The Housing Sector Podcast – Bringing Residents and the Sector Together in One Honest, Safe Space.
The Housing Sector Podcast brings together real stories, lived experiences, and professional perspectives from across the housing world. Hosted by Ben Jenkins — a housing activist and resident who refuses to wait quietly to be heard — this is a platform free from corporate spin, open to challenge, and committed to hearing every side.
In a sector that too often claims to be “listening” while sidelining the voices that matter most, Ben uses the podcast to put those voices front and centre. His approach is questioning, challenging, and unapologetically focused on truth over spin — creating a space where residents, professionals, and decision-makers can engage in the conversations the sector needs but rarely has. Whether you work in housing, live in it, or care about its future, this is where honest conversations lead to real understanding.
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Housing Sector Podcast #48 – Petitioning for Change with Deepa Mistry
Deepa Mistry on launching a petition after her housing provider ignored calls for action, leaving her trapped between two unsuitable homes.
Housing Sector Podcast #47: In Conversation with Zoë Garbett
Zoë Garbett on London’s housing crisis — from service charge scandals to silenced residents — and why honesty, regulation, and reform can’t wait.
Housing Sector Podcast #46 - Housing in the Land Down Under with Melissa Vassiliou
Melissa Vassiliou on unsafe homes, developer “phoenixing,” and the striking parallels between Australia’s housing crisis and the UK’s.
Housing Sector Podcast #45 The Brutal Consequences of Benefit Cuts with Joe Halewood
Joe Halewood on how benefit cuts are making “affordable housing” unaffordable — and the eviction-to-homelessness cycle trapping families.
Housing Sector Podcast #44 — Rethinking the Rules: Disrupting the Dysfunction with Simon Reay
Simon Reay of Rubixx on resident-focused housing tech, breaking down barriers to innovation, and challenging sector gatekeeping.
Housing Sector Podcast Special: You're Sacked!
Amber shares how she and her neighbours sacked their managing agent, took control of their block, cut costs, and improved services.
Housing Sector Podcast #43: The Welsh Cladiators - The cladding crisis in Cymru
Welsh Cladiators campaigners on building safety failures, leasehold injustice, and the united fight for safe, decent homes in Wales.
The Housing Sector Podcast #42 – Greedy, Stupid, Incompetent, or All of the Above
Martin Donkin on Coniston House’s rooftop extension disaster, unsafe living conditions, and the residents’ fight for accountability.
Housing Sector Podcast #41 with Paul Smith — “From Foundations to the Frontline”
Paul Smith on why home adaptations are about more than ramps—promoting dignity, independence, and real action in accessible housing.
Housing Sector Podcast #40 – CEO's Go See it for Yourself with Frances Kneller
Frances Kneller on the gap between housing leadership and lived reality, from missing flooring to the long-term impact of Right to Buy.
Housing Sector Podcast #39 – Damp, Mould & Denial with Lisa Malyon
Lisa Malyon on founding Mums Versus Mould, the health impact of damp homes, and empowering families to fight for safe, healthy housing.
Housing Sector Podcast #38 - Our Fifth Reluctant Hero is… Matt Lismore
Matt Lismore on unsafe balconies at Weavers Quarter, the fight for accountability, and why resident advocacy is vital for housing safety reform.
Housing Sector Podcast #37 - Building Safety Failures: Past Lessons, Present Dangers, Future Risks
Steve Day honours Amanda Walker’s legacy, exposing deadly building defects and calling for urgent reform through the Building Safety Scheme.
Housing Sector Podcast #36 — Everything You Want to Know About Cladding (But Were Too Afraid to Ask)
Giles Grover on unsafe buildings, the cladding scandal, and why leaseholders shouldn’t pay for decades of fire safety and policy failures.
Housing Sector Podcast 35: Your Sector, Our Homes — With Jakia Begum
Jakia Begum on fighting soaring charges, flawed accounts, and a tribunal battle to make “affordable housing” truly affordable.
Housing Sector Podcast #34 – Let’s End Furniture Poverty with Claire Donovan
Claire Donovan of End Furniture Poverty on why every home needs the basics—and how furnished tenancies can cut costs and transform lives.
The Housing Sector Podcast #33 - State of the Union with Suz Muna
Suz Muna on why the UK needs a National Tenants and Residents Union to unite voices, provide legal support, and fight rising rents and service charges.
The Housing Sector Podcast #32 - Following the Money with Paul Kershaw
Paul Kershaw on housing’s shift from tenant-focused care to investor-driven priorities, union disputes, and the impact of mergers on residents.
Housing Sector Podcast #31 - with Jennie Ferrigno (From Resident to CEO and Chair)
Jennie Ferrigno BEM on leading with empathy, championing tenant voices, and showing why residents belong at the heart of housing leadership.
The Housing Sector Podcast #30 - with Dan Bruce The Unheard Building Safety Crisis/Scandal
Dan Bruce exposes the defects, legal threats, and systemic failures that turned his Camden luxury flat into a housing nightmare.
Housing Sector Podcast #29 Underfoot Yet Overlooked – Flooring (or Lack Thereof) in Social Housing
Elizabeth Taylor on why social housing should include flooring—examining the human, financial, and environmental costs of bare concrete homes.
Housing Sector Podcast #28 with Insley Ettienne – Mediation: Why It’s Good to Talk
Insley Ettienne on why mediation can resolve housing disputes faster, cheaper, and with less damage to tenant-provider relationships than litigation.
Housing Sector Podcast Episode #27 with Lara Oyedele - Part Two
Lara Oyedele on housing associations’ shift from charity to finance-led bodies, the rise of activism, and how the sector can reconnect with its roots.
Housing Sector Podcast Episode #26 The Cost of Honesty in Housing
Lara Oyedele on the personal cost of speaking out in housing, diversity gaps in leadership, and why change needs to start at the top.
Housing Sector Podcast #25 – Passing the Baton with Simon Bernstein from Empathy Transformation
Simon Bernstein on tackling empathy fatigue, supporting “accidental managers,” and building a customer-first culture across housing organisations.
Housing Sector Podcast Episode #24 — "Maybe Size Does Matter" with Sharon Brady-Wardrope
Sharon Brady-Wardrope of Forth Housing shares why smaller housing associations may excel in tenant satisfaction and resident-focused service.
Housing Sector Podcast Episode 23: Service Charge, are you being correctly charged?
Ebrahim Goolamally explains how to check your service charge, challenge errors, and protect your rights as a tenant or leaseholder.
Housing Sector Podcast Episode 22: "More ASB with Jacqueline Parkes"
With Jacqueline Parkes, we explore antisocial behaviour in housing—eviction, support, mental health, and the responsibility to protect communities.
Housing Sector Podcast Episode 21 - The Service Charge Issue
Suz Muna joins us to unpack the service charge crisis, its risks for residents, and what tenants can do to challenge rising costs and poor services.
Housing Sector Podcast Episode #20 Violet Barling
Violet Barling shares how her Hoard Halt program helps residents tackle hoarding, improving well-being and reducing long-term costs for housing providers.
Housing Sector Podcast Episode #19 - Sarah Wilson
Sarah Wilson joins us to question whether housing surveys drive change, and how to capture feedback from all residents—not just the happiest or angriest.
Housing Sector Podcast Episode #18 Josh McDonald from Trust Hire Recruitment
Josh McDonald of Trust Hire Recruitment on attracting fresh talent, modernising workplace culture, and building stronger teams in housing.
Housing Sector Podcast Episode #17 - Suz Muna from SHAC
Suz Muna of SHAC joins us to discuss empty homes, rising rents, and uniting tenants to challenge the imbalance of power in social housing.
Housing Sector Podcast Episode 16 - Gerraint Oakley
Gerraint Oakley of Platform Housing on skills shortages, modular homes, and the challenges threatening the UK’s 1.5 million new homes target.
Housing Sector Podcast Episode 15 - Advance your Wellbeing with Marie Jenkins
We explore emotional intelligence, communication, and middle management’s role in boosting resident satisfaction and team morale in housing.
Housing Sector Podcast Episode #14 - Greg Reed CEO Places For People
Greg Reed, CEO of Places for People, shares how fresh leadership, repair investment, and apprenticeships are improving homes and resident engagement.
Housing Sector Podcast Episode #13 - Behind The Spin
Episode 13 exposes the PR spin in housing—covering Section 106 deals, financial losses, property sell-offs, and the need for real transparency.
Housing Sector Podcast Episode #11 - Understanding Asset Management with Laura Young
Laura Young shares practical asset management strategies to help housing providers plan ahead, cut costs, and create sustainable, well-maintained homes.
Housing Sector Podcast - Top 10 from the First 10
Our 10-episode review tackles censorship, overcharging, failing CEOs, and Clair Southgate’s eviction—plus SHAC’s fight for fairness in housing.
Housing Sector Podcast Episode #9 The Golden Web with Suz Muna from SHAC
Suz Muna joins us to expose political ties in housing—covering Gavin Barwell, ex-ministers turned MPs, and SHAC’s protests against service charge abuse.
Housing Sector Podcast Episode #8 The Human Cost
Clair Southgate faces losing her home after 20 years. We uncover the human cost of GreenSquareAccord’s decisions and call for compassion in housing.
Housing Sector Podcast Episode #7 Rent & Service miss-charges
We back Bayo Dosunmu and investigate UK housing rent and service charge overcharging—naming providers, cases, and advice for tenants fighting back.
Housing Sector Podcast Episode #6 Is To Succeed To Fail
Episode 6 asks if housing success is built on failure—covering service charge abuse, neglected properties, and the real cost of poor sector priorities.
Housing Sector Podcast Episode #5 - Suz Muna SHAC
Suz Muna of SHAC joins us to unpack housing manifestos, the service charge scandal, and how tenant pickets are building a network of empowered residents.
Housing Sector Podcast Episode #4 - How Concerned Should We All Be?
Episode 4 examines overextended housing leaders, poor repair standards, and the struggles of undervalued frontline staff—calling for real sector accountability.
Housing Sector Podcast Episode #3 - Censorship, Pride & Awards
Episode 3 tackles censorship, Pride Month virtue signalling, Grenfell silence, and housing awards protests—plus the launch of our Housing Sector Awards.
Housing Sector Podcast Episode #2 - Blocked Pipes, Raw Sewage & Blame
Episode 2 exposes raw sewage flooding, service charge abuse, and CEO conflicts of interest in UK housing. Featuring SHAC’s fight for tenant rights.
Housing Sector Podcast #1 Why Bother
Why I launched The Housing Sector Podcast — creating an honest, safe space for residents and housing professionals to be heard.