The Bournville Village Trust logo with a dark blue and white icon and the text 'Bournville Village Trust' in dark blue and green.

Number of homes: ~3,771
CEO: Pete Richmond
Website: www.bvt.org.uk
Areas of operation: Birmingham and Telford, across over a dozen distinctive communities

About Bournville Village Trust

Bournville Village Trust (BVT) is a registered charity and social housing provider that offers holistic services across 12+ communities in Birmingham and Telford. With around 3,800 homes, it focuses on creating flourishing places, matching quality housing and communal spaces with opportunities for local engagement, inclusion, and resilience.

Performance & Accountability

In the financial year ending December 2023, BVT reported total income of approximately £32.3 million and total expenditure of £28.8 million, indicating strong financial management and reinvestment capacity. As of December 2024, regulatory assessments show BVT holds a G1 governance rating and V1 viability—demonstrating effective oversight and sustainable finances.

Strategic Direction

BVT continues to focus on community wellbeing, delivering supported housing, environmental enhancements, and resident-centred services. Recent financial performance underscores its ability to invest in quality housing and local infrastructure while maintaining charitable objectives and adaptability to evolving community needs.

Resident Experience

Ombudsman records include cases involving delays in bathroom repair resolution, leaking issues, compensation disputes, and problems with call-record requests. These highlight areas where response time and complaint handling processes may fall short of resident expectations.

At a glance

  • Homes: ~3,771

  • Governance / Viability: G1 / V1 (Dec 2024)

  • Income: £32.3 million (FY 2023)

  • Expenditure: £28.8 million (FY 2023)

  • Focus areas: Community wellbeing, supported housing, inclusive environments

  • Resident issues: Repair delays, complaints handling, communication