Logo with the word 'bpha' followed by colorful, interconnected lowercase letters 'd', 'h', 'a', and 'o' in green, purple, yellow, and teal.

Number of homes: ~20,156
CEO: Kevin Bolt (retiring 2022)
Website: www.bpha.org.uk
Areas of operation: Oxford to Cambridge arc, headquartered in Bedford

About bpha

BPHA is a major housing association operating across the Oxford–Cambridge arc. It provides a range of tenures including affordable rent, sheltered, residential care, shared ownership and sale. With around 20,156 homes and over 450 staff, its mission centers on delivering quality homes and connected communities through social and economic value.

Performance & Accountability

In the financial year 2024/25, bpha achieved turnover of £136.7 million and maintained a robust underlying operating surplus of £54.9 million, despite a £2.5 million impairment. The organisation invested £49 million into existing stock and £64 million in new homes. Its governance and viability remain the highest possible at G1/G1, as confirmed in the latest stability check.

Strategic Direction

bpha continues its commitment to development and investment. In 2023/24, it built or acquired 239 properties as part of its expanding development programme. Its financial strategy ensures both growth and sustainability, supported by high operating margins and strong cash generation.

Resident Experience

Housing Ombudsman records highlight singular complaints related to smell nuisances, rent account administration, and delays in repair handling, including asbestos-related issues following a leak. These reflect isolated service areas that may benefit from improved responsiveness.

At a glance

  • Homes: ~20,156

  • Governance / Viability: G1 / V1

  • Turnover: £136.7 million (FY 2024/25)

  • Operating Surplus: £54.9 million

  • Investment: £49 million in improvements; £64 million in new homes

  • Development activity: 239 completions/acquisitions in 2024/25