Number of homes: ~8,050
CEO: Alan Brunt (stepping down January 2026)
Website: www.bronafon.org.uk
Areas of operation: Torfaen, South East Wales

About Bron Afon

Bron Afon is a member-led social enterprise and one of the largest community mutuals in the UK. Established following a tenant vote in 2008, the organisation focuses on construction, community regeneration, and providing supported environments that go beyond just housing. It is an active member of the PlaceShapers alliance and prides itself on a mission to make a real difference to people’s lives.

Performance & Accountability

In 2023–24, Bron Afon achieved turnover of £53.9 million, with a robust operating surplus of £8.6 million and net surplus of £6.9 million — a significant increase over the previous year. The profit margin reflects sound financial management amid inflationary pressures.
As of February 2025, the Welsh Government rated Bron Afon as ‘Compliant’ (Green) across governance, tenant services, and financial viability — the highest grading available.

Strategic Direction

Bron Afon continues to invest in its communities, aligning with Welsh Housing Quality Standards and channeling funds locally to grow employment and regeneration prospects. Financial strength and community focus remain central to its strategy moving forward.

Resident Experience

Housing Ombudsman records hold isolated cases — for example, involving delays in resolving leaks, emergency repairs, or call-handling practices — highlighting areas where response clarity and communication could be strengthened.

At a glance

• Homes: ~8,050

• Status: Compliant (Green) in Governance, Tenant Services & Viability (Feb 2025)

• Turnover: £53.9m (FY 2023–24)

• Surplus: £6.9m net; £8.6m operating

• Focus: Community-led development, mutual structure, PlaceShapers membership

• Service concerns: Repair and communication issues in some Ombudsman cases