Number of homes: Around 12,000
CEO: Aileen Evans
Website: www.guhg.co.uk
Areas of operation: Bedfordshire, Buckinghamshire, Northamptonshire, Hertfordshire
About
Grand Union Housing Group has been operating for more than 25 years, providing 12,000 homes for over 27,000 people. It employs nearly 400 staff and generates an annual turnover of around £75 million. The organisation’s mission is “more homes, stronger communities, better lives,” combining affordable housing provision with personal support and community services.
Performance & Accountability
Grand Union Housing Group is regulated by the Regulator of Social Housing (code 5060). In November 2021, it was rated G1 for governance and V1 for viability, reflecting strong compliance and financial stability. The organisation is considered financially resilient, with robust governance arrangements in place to meet regulatory standards.
Strategic Direction
The provider aims to deliver 1,900 new homes in the coming years, contributing to efforts to address the housing crisis. Alongside new development, its strategy emphasises partnership working, innovation, and investment in existing communities. Grand Union positions itself as a collaborative, financially secure not-for-profit committed to expanding its housing offer while strengthening resident support.
Resident Experience
Grand Union promotes a commitment to supporting residents into work, education, and better health. It has a track record of community-focused initiatives, though residents, like elsewhere in the sector, have reported concerns in Ombudsman cases around repairs and communication. The challenge remains balancing development ambitions with day-to-day service delivery.
At a glance
Homes: Around 12,000
Governance/Viability: G1/V1 – strong governance and financially viable
Focus: Affordable housing, community support, health and wellbeing
Key identity points: 25+ years in operation, turnover of £75m, plans for 1,900 new homes, strong regional focus across four counties