HOUSING SECTOR

GreenSquareAccord Performance Index

An evidence-led view of how GreenSquareAccord performs for residents.

COMING SOON

About GreenSquareAccord

GreenSquareAccord is a non-profit housing association providing affordable housing and care and support services across the Midlands and South West. GreenSquareAccord Limited is a registered society with exempt charitable status. Its housing includes social and affordable rented homes, shared ownership and supported accommodation.

Landlord type Non-profit housing association with exempt charitable status
RSH registration LH3902 — GreenSquareAccord Limited
Homes owned 25,646 — reported accommodation total at 31 March 2026
Homes managed 25,855 — reported accommodation total at 31 March 2026
Operating area Midlands and South West, including Oxfordshire and Wiltshire

Senior leadership

Chief Executive Officer Ruth Cooke
Chair Colin Dennis
Deputy CEO and Chief Finance & Investment Officer Mona Shah
Chief Customer Officer Gary Hardy
Executive Director of Governance Sophie Atkinson
Chief Property Officer Billy Sutch

Contact GreenSquareAccord

Official routes for residents who need to contact GreenSquareAccord.

Telephone
0300 111 7000 Monday to Friday, 8am–6pm. Outside these hours, calls are answered by the emergency service.
Resident enquiries
info@greensquareaccord.co.uk
Contact information
Contact GreenSquareAccord →
Customer portal
Visit myGSA →
Official website
Visit GreenSquareAccord →
Complaints
Make a complaint → Official complaints information and submission routes.
Postal address
GreenSquareAccord
2nd Floor
10 Brindleyplace
Birmingham
B1 2JB
HOUSING SECTOR REPORTING

Latest on GreenSquareAccord

Housing Sector reporting and analysis relating to GreenSquareAccord.

GreenSquareAccord - Judgment Day

GreenSquareAccord - Judgment Day

The latest regulatory judgement raises concerns about governance, financial resilience and the risks to GreenSquareAccord’s long-term viability and social homes.

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The Trials of Mrs Tranter

The Trials of Mrs Tranter

Examining GreenSquareAccord’s training exercise, its performance claims, awards and subsequent commercial adaptation.

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Does Housing Have an Awards Problem?

Does Housing Have an Awards Problem?

Using GreenSquareAccord’s Mrs Tranter programme to examine how housing awards test claims and recognise results.

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The Regulator’s Verdict on GreenSquareAccord

The Regulator’s Verdict on GreenSquareAccord

A resident perspective on the 2025 regulatory judgement, board oversight, safety concerns and service delivery.

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Are you a GreenSquareAccord resident with a story to tell?

If you’ve experienced something you think Housing Sector should know about — good or bad — we want to hear from you. Your experience could help us understand what’s really happening for residents.