Number of homes: ~109,000
CEO: Clare Miller
Website: www.clarionhg.com
Areas of operation: England-wide (160+ local authorities)

About Clarion

Clarion is the UK’s largest housing association, providing homes to around 350,000 people nationwide. The group builds over 2,000 homes a year and channels significant community investment through Clarion Futures, which focuses on jobs, skills, neighbourhood improvements and sustainability.

Performance & Accountability

In January 2025, the Regulator of Social Housing confirmed Clarion’s G1 governance and V2 viability ratings, noting strong capacity but a need to manage material risks as it balances major investment in existing homes with a sizeable development programme. A consumer grade has not yet been issued.

Strategic Direction

Clarion reported record turnover in 2024/25 and continues to moderate but sustain delivery of new homes while investing heavily in safety, stock quality and energy efficiency. Clarion Futures reports landmark social value delivered since its launch, alongside thousands of residents supported into training and work.

Resident Experience

Housing Ombudsman decisions over recent years highlight recurring concerns with repairs (including damp and mould and leaks), service charges, complaint handling, decants and antisocial behaviour responses. These cases underline the operational challenge of delivering consistent standards across a very large, dispersed stock.

At a glance
Homes: ~109,000
Governance / Viability: G1 / V2 (Jan 2025)
Turnover: ~£1.09bn (FY 2024/25)
Development: 2,000+ homes per year (recent years)
Community impact: Long-running Clarion Futures programme supporting jobs, skills and local grants