HOUSING SECTOR

Cobalt Housing Performance Index

An evidence-led view of how Cobalt Housing performs for residents.

COMING SOON
Housing Sector Performance Index
ABOUT THE LANDLORD

About Cobalt Housing

Cobalt Housing is a not-for-profit housing association providing rented and shared ownership homes in Liverpool and the surrounding area. Its core neighbourhoods include Croxteth, Norris Green, Fazakerley and Sparrow Hall. Alongside managing, maintaining and developing homes, it works with residents and partners to support local communities.

Landlord type Housing association and charitable community benefit society
Registration Regulator of Social Housing: L4361
Homes owned 5,852 at 31 March 2026, including 5,840 social housing homes and 12 market-rent homes
Homes managed Data being verified — separate management total
Operating area Liverpool and surrounding areas, with core neighbourhoods in North Liverpool
Regulatory grades C1 / G1 / V2 — judgement published 10 June 2026; consumer assessment June 2026, governance and viability assessments November 2025
LEADERSHIP

Senior leadership

Chief Executive Officer Claire Griffiths
Executive Director of Communities and Regeneration Louise Davies
Executive Director of Property Ian Hancock
Executive Director of Corporate Services Amy Causley
Chief Financial Officer David Roden
Director of Governance and Assurance Annette Brandwood
Director of Digital Transformation Sequoia Chapman
Chair Pam Smith
RESIDENT INFORMATION

Contact Cobalt Housing

Official routes for residents to contact their landlord, report repairs, manage their tenancy and make complaints.

Telephone
0330 303 2222 Monday to Friday, 9am–5pm. Lines close at 2pm on the last Wednesday of each month.
Official website
Visit Cobalt Housing
Contact and enquiries
Contact information
Repairs
Repairs information and reporting For emergency repairs, call 0330 303 2222. Emergency telephone cover operates 24 hours a day, 365 days a year.
Complaints
Make a complaint Follow Cobalt Housing’s complaints procedure. Residents can also seek advice from the Housing Ombudsman Service.
Postal address
Cobalt Housing
199 Lower House Lane
Liverpool
L11 2SF
HOUSING SECTOR REPORTING

Latest on Cobalt Housing

Housing Sector reporting and analysis relating to Cobalt Housing.

HOUSING SECTOR REPORTING

Cobalt Housing reporting

Relevant Housing Sector stories and analysis will appear here as this profile develops.

COMING SOON
View all Cobalt Housing stories →

Are you a Cobalt Housing resident with a story to tell?

If you’ve experienced something you think Housing Sector should know about — good or bad — we want to hear from you. Your experience could help us understand what’s really happening for residents.

Share your story with Housing Sector →